J

John Edison Gorgonia

About

Detail

Dasmariñas, Calabarzon, Philippines
Contact John regarding: 
work
Full-time jobs

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • 1840 & Company
    Customer Service/Dialing Agent
    1840 & Company
    Jan 2025 - Jan 2026 (1 year 1 month)
    • Responsible for making outbound calls to confirm and provide leads to clients
  • C
    Confirmation Agent/ Escalations Agent
    Certainlycx Photon
    Jan 2024 - Jan 2025 (1 year 1 month)
    • Responsible for confirming and clarifying details of prescriptions from the provider to the Pharmacies for the patient. • Responds to issues with regards the prescriptions via email and phone calls.
  • A
    Program Specialist
    Asurion Philippines
    Jan 2018 - Jan 2024 (6 years 1 month)
    • Serve as the primary contact for customers, for in-store replacements regarding policies and insurance claims for major appliances and outdoor power equipment. • Process and track customer claims and make sure they are provided with correct information. • Respond to customer inquiries and complaints via email and phone call and ensure customer satisfaction at all times.
  • T
    Customer Service Representative
    Task-Us Deliveroo
    Jan 2017 - Jan 2018 (1 year 1 month)
    • Communicating and responding to customer inquiries and complaints, delivery riders regarding food orders and make sure they are delivered in a timely manner.
  • E
    Customer Service Representative
    E-Konflux Solutions by Lazada SG
    Jan 2016 - Jan 2017 (1 year 1 month)
    • Communicating and responding to customer complaints regarding delivery issues, defective products and processing refunds.
  • i
    Customer Service Representative
    iQor Philippines Metro PCS and T-Mobile
    Jan 2014 - Jan 2016 (2 years 1 month)
    • Communicating and responding to customers general inquiries and complaints regarding billing concerns, telephone services and basic troubleshooting. • Ensure customer satisfaction and provide professional customer support.
  • T
    Customer Service Representative
    Teleperformance AT & T
    Jan 2011 - Jan 2014 (3 years 1 month)
    • Responsible for collection of past due payments and customer billing inquiries. • Providing basic troubleshooting for telephone services.
Education verified_user 0% verified
  • Samar State University
    Industrial Technology
    Samar State University
    Jan 2006 - Jan 2008 (2 years 1 month)
  • S
    Secondary Education
    SAMAR COLLEGE
    Jan 2002 - Jan 2005 (3 years 1 month)
  • S
    Secondary Education
    Samar National High School
    Jan 2000 - Jan 2002 (2 years 1 month)
  • P
    Primary Education
    Project 3 Elementary School
    Jan 1994 - Jan 2002 (8 years 1 month)