John Adeleye

John Adeleye

About

Detail

Senior Customer support specialist
Poland

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • M
    Sales Representative(remote) public Remote experience
    Musk Construction
    Aug 2022 - Dec 2022 (5 months)
    - Effectively communicated customer's needs to engineering team, resulting in 98% of projects meeting customers’ requirements. • Maintained records in the CRM and properly completed the customer profile in accordance with this instruction. • Ensure t
  • Vinted
    Customer Support Specialist(remote) public Remote experience
    Vinted
    Oct 2021 - Dec 2021 (3 months)
    - Provide customer support for the website's users. • Provided alternative solutions to disgruntled customers within an average response time of 11 minutes, leading to an improved client retention rate. • Maintain a positive, empathetic, and professi
  • C
    Customer Support Specialist(remote) public Remote experience
    Clicktrip
    Aug 2021 - Aug 2023 (2 years 1 month)
    - Process 20K+ reservation requests by mail or central reservation systems, contributing to a higher customer satisfaction rate. • Generate automated email confirming orders of 16,000+ customers sent on schedule and with high accuracy, optimizing the
Education verified_user 0% verified
  • U
    Bachelor of Medicine in Medicine
    Uzhhorod National University
    Jan 2020 - Jun 2023 (3 years 6 months)
  • Bowen University
    BSc (Hons) Second Class (Upper Division) Anatomy
    Bowen University
    Sep 2015 - Nov 2018 (3 years 3 months)
  • Bowen University
    Joint Universities Preliminary Examinations Board
    Bowen University
    Sep 2014 - Jun 2015 (10 months)