Johancel Antonio Carrasco Encarnacion
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Johancel Antonio Carrasco Encarnacion

About

Detail

Traductor, Servicio al cliente
Nacional, Dominican Republic
Contact Johancel regarding: 
work
Full-time jobs
Starting at USD1.05K/month
Flexible work
Starting at USD8/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • RocketLevel
    Sales Development Representative
    RocketLevel
    Nov 2024 - Current (1 year 6 months)
    Callings prospects daily.
  • T
    Interpreter
    TRANSPERFECT CONNECT
    Aug 2023 - Current (2 years 9 months)
    « Interpreted conversations in English and Spanish for diverse customer base, resulting in a 20% increase in customer satisfaction levels and a 15% decrease in miscommunication errors. « Conducted in-depth analysis of client conversations to accurately interpret and convey messages, resulting in a accuracy rate in communication. « Conducted daily outreach calls to customers, resulting in an increase in customer engagement and satisfaction levels for the company.
  • Teleperformance
    Customer Service Representative
    Teleperformance
    Sep 2022 - Aug 2023 (1 year)
    « Utilized advanced communication skills to explain complex banking policies and procedures to customers in a clear and concise manner. « Assisted customers in making payments, changing PIN numbers and addresses on their accounts. Verified fraudulent transactions and reported lost or stolen cards.
  • C
    Sales Associate
    Comercial La Plazita
    Jul 2021 - Nov 2021 (5 months)
    « Consistently achieved daily sales goals by utilizing effective selling techniques, excellent customer service, product knowledge, and more. « Maintained up-to-date knowledge of all products and services in order to make credible recommendations to customers daily. « Managed inventory of merchandise daily.
Education verified_user 0% verified
  • U
    Licenciatura en Derecho
    UNPHU (Universidad Nacional Pedro Henríquez Ureña
    Jan 2023 - Current (3 years 4 months)