Johan Castillo

Johan Castillo

About

Detail

Implementation & Project Operations | Workflow Design | QA/UAT | Release Coordination
Maracay, Aragua, Venezuela
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Résumé

Jobs verified_user 0% verified
  • Grand Teton Professionals LLC
    Executive Communications Assistant & Team Lead public Remote experience
    Grand Teton Professionals LLC
    Dec 2025 - Current (11 months)
    Support executive and cross-functional operational execution through structured communication workflows, project coordination, and internal process improvement.

    Own requirements and implementation direction for internal operational systems, including workflow design, feature definition, testing, bug triage, and release priorities.

    Key contributions:

    ● Lead a 3-person communications function supporting executive and cross-functional operations.
    ● Coordinate priorities across 3+ recurring status meetings per day, assign and track follow-up, hold team members accountable for open actions, and intervene directly when work stalls—including persistent follow-up and reassigning responsibilities when necessary.
  • F
    Internal Communications Assistant & Executive Support Specialist public Remote experience
    Funding partnerships
    Dec 2025 - Current (11 months)
    Portfolio Company of Grand Teton Professionals.

    Support internal communications and executive follow-through across a cross-functional operating environment.

    Key contributions:

    ● Coordinate and route approximately 200 internal messages per day across 10+ functional groups.
    ● Support communication flow between leadership and operational teams to improve visibility and follow-through.
    ● Track executive directives, updates, and action items across departments.
    ● Support operational continuity during high-demand periods, including billing workflow assistance when needed.
  • Broward Flyers Printing
    Administrative & Marketing Specialist
    Broward Flyers Printing
    Mar 2026 - Aug 2026 (6 months)
    Supported marketing and operational execution while leading product operations and implementation for the BFP Business Visibility Giveaway Platform.

    Implementation environment included Lovable, Supabase, and GitHub. My focus was requirements, workflows, validation, and release coordination rather than software development ownership.

    Key contributions:

    ● Led product operations and implementation for a bilingual business visibility platform from requirements through production within a 5–6 week implementation cycle, managing the digital transformation of operational workflows.
    ● Translated business needs into workflows covering public applications, admin review/CRM, applicant portal, winner portal, fulfil
  • J
    Administrative Operations Assistant public Remote experience
    Jesus Alcalá - Freelance Motion Designer / Branding expert
    Nov 2022 - Nov 2025 (3 years 1 month)
    Market Expansion: Orchestrated targeted market research and outreach strategies, consistently delivering
    20+ qualified leads per month.

    Brand Stewardship: Managed digital portfolios and social media engagement, maintaining brand authority
    across creative platforms.

    Client Lifecycle Management: Directed electronic correspondence and follow-up protocols to ensure seamless
    client onboarding.

    Talent Acquisition: Managed end-to-end freelance talent sourcing and screening for project-based creative and technical work. Utilized LinkedIn Recruiter to search for candidates, review portfolios, and evaluate fit against project requirements. Coordinated interview scheduling, including contacting candidate
  • A
    Administration & Finance Intern
    Albatros Airlines C.A.
    Feb 2022 - Aug 2022 (7 months)
    Financial Governance: Executed bank reconciliations for corporate payroll with absolute accuracy in financial reporting.

    ERP Proficiency: Utilized the SAFIRO financial system to process invoices and audit accounts payable. Leveraged deep fluency in financial ERPs (SAFIRO), accounting software (QuickBooks), and CRMs (Salesforce) to master Property Management Systems (PMS) for asset tracking, lease/financial ledger management, automated billing, and maintenance/operational logging.
Education verified_user 0% verified
  • E
    C2 English Level (75/100)
    EF SET
    Aug 2025
  • University of Carabobo
    Public Accounting
    University of Carabobo
    Oct 2023 - Current (3 years 1 month)
  • I
    Technical Degree in Financial Administration
    I.D Pablo VI
    Nov 2016 - Jul 2022 (5 years 9 months)