Joey Morel Recruiter

Senior Director of Operations

Fusemachines

Apr 2022 - Current (4 years 4 months)

Managed the creation and weekly delivery of a Sales Ticket SLA Tracker, enabling the identification of process bottlenecks and driving continuous improvements to meet SLA targets and streamline response times across teams. Led the documentation and standardization of the company's talent lifecycle processes, including Onboarding, Offboarding, and Reboarding, by creating SOPs and operational manuals to align cross-functional teams. Identified and optimized resource Utilization and Bandwidth workflows, implementing dashboards and reporting frameworks that improved planning, allocation, and operational decision-making.

AI School Operations and Logistics Manager

Fusemachines

Oct 2019 - May 2022 (2 years 8 months)

Managed day-to-day operations of an AI education program, ensuring smooth delivery of courses, workshops, and events. Coordinated logistics for AI training programs, including scheduling classes, booking venues, and hosting virtual meetings. Maintained relationships with key partners and vendors, negotiating contracts and managing vendor performance. Analyzed program metrics and performance data to identify areas for improvement and implement changes to increase program effectiveness.

Program Coordinator

BanreservasRD

Jun 2019 - Dec 2022 (3 years 7 months)

Program Planning and Coordination: Working with program partners and stakeholders to plan and coordinate the program's various activities, including mentorship sessions, workshops, and demo days. Stakeholder Engagement: Building and maintaining relationships with program partners, mentors, and other stakeholders to ensure their ongoing engagement and support for the program. Participant Recruitment and Selection: Identifying and recruiting promising early-stage startups to participate in the program, conducting due diligence, and selecting the most suitable candidates. Program Evaluation and Reporting: Tracking program outcomes, measuring the impact of the program on participating startups, and reporting on progress to program partners a

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Director of Operations

Eduzone

Mar 2018 - Jun 2019 (1 year 4 months)

As the former Director of Operations for a company that developed educational e-books, my responsibilities included overseeing and managing the day-to-day operations of the business. My role involved working with different departments, including the Design Department, the UI/UX Department, the Animation Department, and the Programming Department, to ensure that we delivered high-quality e-books that met the needs of our customers. My primary task was to ensure that all departments worked together effectively and that their work was aligned with our company's goals and objectives. This involved coordinating with each department to ensure that their work met our standards and goals. Managing the Design Department: I was responsible for over

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Marketing Manager

Eduzone

Dec 2017 - Feb 2018 (3 months)

Developing and executing a comprehensive marketing plan that aligns with the company's overall goals and objectives. Conducting market research and analyzing trends to identify new opportunities for growth, as well as to stay up-to-date with competitors and industry trends. Developing and implementing digital marketing strategies, such as email campaigns, social media marketing, and SEO/SEM tactics. Creating and managing marketing collateral, such as brochures, e-books, whitepapers, and other materials that help to promote the company's products and services. Collaborating with other teams within the company, such as sales and product development, to ensure that marketing efforts are aligned with overall business goals. Measuring and r

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National Accounts Analyst

Ministerio de Salud Pública de la República Dominicana

Dec 2015 - Jan 2018 (2 years 2 months)

Carry out activities for the collection, processing, monitoring and follow-up of health spending through the Health Accounts System, in accordance with the guidelines drawn up by the National Health Accounts Unit (UCNS).

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Qualitative Research Consultant

Instituto Madrileño de Formación Business School

Oct 2015 - Feb 2016 (5 months)

Environment and Security in the Dominican Republic” These studies are part of the collaboration project with the Directorate of Technical-Professional Education of the Ministry of Education of the Dominican Republic (MINERD) to execute the project of “Complementary Actions of the Budgetary Support Program for the Sector Education in the Dominican Republic (AECID-PAPSE II): Coordination, realization and transcription of interviews. Coordination and moderation of discussion groups. Compilation of secondary sources. Preparation of reports.

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Sales Consultant

MAGYCORP BUSINESS GROUP

Jan 2015 - Dec 2015 (1 year)

Identified and prospected new potential clients through market research and the use of sales and marketing tools. Developed long-term relationships with existing clients, providing them with personalized service and resolving any issues they may have had with the company's products. Promoted and sold the company's products, using effective sales techniques and persuasive arguments to convince clients that the products met their needs and requirements.

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Marketing Coordinator

Alfredo Comercial

May 2013 - Nov 2014 (1 year 7 months)

Designed and executed effective marketing plans and promotions to increase sales and market share, in line with the company's business objectives. Developed and maintained the company's corporate image, ensuring its coherence and consistency in all marketing materials and communications, both digital and print. Conducted feasibility studies for new products, from market research to financial viability analysis, to identify opportunities for growth and diversification of the company's portfolio. Conducted regular financial and sales analyses to assess the company's performance, identify market trends and patterns, and adjust marketing strategies accordingly. Conducted competitive analysis, monitoring market trends and competitors' market

Responsible for monitoring projects and programs sponsored by third parties

Instituto Tecnológico de Santo Domingo

Jan 2012 - Dec 2013 (2 years)

I was responsible for managing third-party project budgets, providing CRM support, and conducting satisfaction surveys for companies linked to projects. As a budget management lead, I was in charge of creating, monitoring, and controlling project budgets, ensuring that deadlines and allocated resources were met. I also identified and resolved budgetary deviations and created reports for management and clients. In terms of CRM support, I implemented, maintained, and updated the customer relationship management system. I provided technical and functional assistance to system users, ensuring proper use and performance. Additionally, I conducted satisfaction surveys for companies linked to projects. This involved creating surveys, collecting

Technical Assistant at the Vice-Rector for Research and Liaison

Instituto Tecnológico de Santo Domingo

Jan 2010 - Dec 2011 (2 years)

In 2011, I led the organization and supervision of the Intec Technology Fair ''Intecnologia'', overseeing a team of event planners and volunteers to ensure the success of the event. The Intec Technology Fair is an annual event organized by the Technological Institute of the Americas (INTEC) in Santo Domingo, Dominican Republic. It is a technology fair that brings together companies, entrepreneurs, students, and professionals from the technology sector to showcase their products, services, and projects Task and Responsabilities: Collaborated with a team of event planners to organize and manage the technological fair, ensuring that all aspects of the event were well-coordinated and executed smoothly. Developed and managed project timeline

Joey Morel

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