J

Joe Solano Ore

About

Detail

Barcelona, Spain

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • TELUS Digital
    Content Moderator
    TELUS Digital
    Nov 2024 - Current (1 year 5 months)
    • Content review and management • Enforcement of company's policies • Communication with users • Proactive monitoring and prevention • Compliance and reporting
  • P
    Housekeeping Supervisor & Houseman
    Pullman, Sydney Olympic Park
    Mar 2023 - Jul 2024 (1 year 5 months)
    • Ensure high-quality service • Staff management and training • Handle guest complaints and requests • Maintain cleanliness and safety standard • Oversee compliance with hotel policies and regulatory standards
  • W
    Field Supervisor
    Western Berry Company
    Jul 2022 - Feb 2023 (8 months)
    • Workforce coordination and task assignment • Monitor productivity and quality control • Enforce safety protocols and compliance • Address worker concerns and maintain morale • Daily reporting and record keeping
  • H
    Customer service agent
    Hennes & Mauritz (H&M Clothing Brand)–
    Feb 2020 - Jul 2022 (2 years 6 months)
    • Resolve order issues across multiple channels (phone, e-mail and chat) • Provide accurate and detailed support • Monitor and manage online customer feedback (social media) • Support and train new customer service team members
  • Catalonia Hotels & Resorts
    Front desk agent
    Catalonia Hotels & Resorts
    Sep 2017 - Jan 2019 (1 year 5 months)
    • Manage reservations and room assignments • Address guest inquiries and resolve issues promptly • Coordinate with other departments to ensure guest satisfaction
Education verified_user 0% verified
  • British Council
    "CEFR Level C1 Band score 7"
    British Council
    Jan 2022
  • C
    "Level 1 Certificate in ESOL International (First)"
    Cambridge English Language Assessment
    Jan 2017
  • U
    Degree in Tourism
    University school of Tourism Formatic Barna
    Sep 2014 - Jun 2018 (3 years 10 months)
  • Institut Lluïsa Cura
    Finances and Administration
    Institut Lluïsa Cura
    Sep 2012 - Jun 2014 (1 year 10 months)