Team Leader | Operations & Sales Support | Roofing & Construction Industry
SMA Support Services
Jan 2025 - Current (1 year 8 months)
As a Team Leader, I played a key role in driving operational efficiency, marketing strategy, and sales enablement in collaboration with the CEO and cross-functional teams. I managed a wide array of tools and platforms, including HubSpot, QuickBooks Online, Roofr, SumoQuote, CompanyCam, Canva, RingCentral,and Google Ads, ensuring seamless business operations and customer engagement. Key Responsibilities: Coordinated directly with the CEO to oversee day-to-day operations and strategic planning. Managed internal systems for lead management, marketing, quoting, and customer relationship nurturing using platforms like HubSpot, Facebook Ads, and Google LSA. Implemented and optimized an answering and appointment booking system to improve customer
