Joel Diphoko Sales Development Representative

Sales Development Representative

Booksy

Nov 2022 - Apr 2023 (6 months)

• Achieved 110% of quarterly sales targets by consistently qualifying and nur turing leads, resulting in a 20% increase in revenue • Conducted 80+ cold calls daily to identify potential customers, resulting in a 30% increase in the sales pipeline • Won new business by articulating full value of company's capabilities to prospects. • Utilize to manage sensitive client information and update existing and new client profiles. • Utilized salesforce to manage sensitive client information and update existing and new client profiles. • Built and managed accurate sales pipeline to maintain high volume of activity.

Sales Development Rep

Booksy

Nov 2022 - Apr 2023 (6 months)

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Business Development Consultant

MMS COMMUNICATIONS

Jul 2017 - Aug 2022 (5 years 2 months)

• Planned marketing initiatives and leveraged referral networks to promote business development. • Pitched plans and investment strategies to potential partners to raise capital. • Arranged potential client contacts, cultivated relationships, and followed through all service needs. • Communicated with local organizations to build networks and develop leads. • Managed needs of more than 30 customers at once using strong prioritization and multitasking abilities. • Streamlined sales processes by eliminating redundancy in re-entry of sales leads. • Kept detailed records of daily activities through online customer database. • Negotiated prices, terms of sales and service agreements. • Met with customers to discuss and ascertain needs, t

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External Sales Representative

Telkom SA

Jul 2017 - Aug 2022 (5 years 2 months)

Sales Account Manager - MTN SA Business Development Consul tant - MMS Communications, Smollan – various contract position , Gauteng 07/2017 - 08/2022

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External Sales Representative

Nancefield Paints

Jul 2017 - Aug 2022 (5 years 2 months)

• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns. • Built strong client rapport to establish diversified network of connections. • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory. • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.

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Technical Sales Rep

Jul 2017 - Aug 2022 (5 years 2 months)

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Sales Consultant

Solar Energy , Ellies Pty Ltd

Mar 2014 - Jun 2017 (3 years 4 months)

• Used consultative sales techniques to understand customer needs and recom mend relevant products and services. • Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory. • Created detailed sales presentations to communicate product features and market data. • Implemented up-selling strategies, encompassing recommendation of acces sories and complementary purchases. • Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels. • Responded to telephone and in-person requests for information. • Stayed knowledgeable on latest PV Solar innovations and technological ad vancements through continuous training.

Sales Consultant

Capitec bank

Apr 2010 - Feb 2014 (3 years 11 months)

• Used consultative sales techniques to understand customer needs and recom mend relevant products and services. • Achieved top performance by strategically adapting to rapidly changing, com petitive environment. • Increased sales by fostering relationships with customers, implementing busi ness strategies and suggesting areas for improvement. • Maximized customer retention by resolving issues quickly. • Responded to telephone and in-person requests for information. •

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Outbound Sales Representative

Bayport Financial Services

Sep 2008 - Feb 2010 (1 year 6 months)

• Made 50 cold calls per day resulting in client base growth by 20 %. • Contacted customers after sales process to drive ongoing customer satisfac tion and resolve issues and complaints. • Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information. • Represented company professionally in situations, working through challeng ing phone calls and cultivating positive interactions by remaining calm and poised.

Joel Diphoko

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