joel beam

joel beam

About

Detail

Community Lead at Brave Capital - Director at MilVet Angels - Founder at Fastops
United States

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Timeline


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Résumé


Jobs verified_user 0% verified
  • B
    Community Lead
    Brave Capital
    Feb 2023 - Current (3 years 3 months)
  • M
    Director
    MilVet Angels
    Feb 2023 - Current (3 years 3 months)
  • S
    Chief Operating Officer
    SEAL Future Foundation
    Jul 2020 - Sep 2022 (2 years 3 months)
    - Led digital transformation efforts, mentored and coached active/ retired Navy SEALs. - Onboarded new CEO, set short term remediation strategy and alleviated going concern issues. Restructured systems, processes, and operating model to position non-profit for long term viability and growth. Report to board. - Alleviated going concern issues in 2020 to produce best revenue year on record • Accelerated revenue in 2021 by 4X • Built / launched application, increasing end user engagement 300% • Led digital transformation efforts
  • F
    Founder
    FastOps
    Jul 2020 - Current (5 years 10 months)
    - FastOps helps companies unlock human capital potential and redesign operating models for scale. - Consultancy helping startup and midsize organizations reinvent their operating model, aligning systems, tools, teams and data for scale.
  • Geotab
    VP Operations
    Geotab
    Apr 2018 - Nov 2020 (2 years 8 months)
    - Led multiple business units including, customer success, retention, government, field services in support of 70% YoY growth and global expansion. - Pioneered / championed digital transformation efforts. - Created Geotab's Customer Success Team (60 employees, 50,000 customers, .02% MoM Churn) Executive responsibilities of several business units (150 employees in multiple countries) to support +70% YoY growth. Led Customer Success, Implementation, Retention, Logistics, Installation, Government Teams amongst others. Reported to COO. • Created proactive and big data driven Retention Team, reduced churn from .1% MoM to .02% MoM • Created multiple logistics / supporting teams from concepts to maturity • Facilitated the growth of the company
  • T
    Vice President of Operations
    The Scienomics Group
    Nov 2014 - Apr 2018 (3 years 6 months)
    Customer Success leader with strategic, operational and P&L ($45M) responsibility. Led internal/offshore development teams through all phases of new product development life. Reported to President. • Led Customer Success turnaround strategy accelerating KPIs from 54% to 99.6% SLA compliance • Doubled sales revenue ($40M) by retaining at-risk clients and new business acquisition in unexplored markets • Created SaaS product and led go to market strategy with initial sales of $5M
  • Encore
    Sr. Assistant Director of Operations
    Encore
    Apr 2012 - Nov 2014 (2 years 8 months)
    Held P&L responsibility for $22M budget with accountability for 35 managers and 550+ employees. • Reduced service response time 30% by overhauling ineffective staffing model
Education verified_user 0% verified
  • Harvard Business School
    Professional Leadership Development
    Harvard Business School
    Jan 2013 - Dec 2013 (1 year)
  • Drexel University
    Master of Business Administration
    Drexel University
    Jan 2012 - Dec 2012 (1 year)
  • National University
    Bachelor of Business Administration
    National University
    Jan 2007 - Dec 2011 (5 years)