Joe Eldridge
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Joe Eldridge

Joe Eldridge  new_releases

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President and CEO at UniverseIT
Houston, Texas, United States

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Résumé

Jobs verified_user 0% verified
  • A
    Member Board of Directors
    Atilar Pharma
    May 2023 - Current (2 years 1 month)
    - Is a 503b compounder based in Houston Texas.
  • I
    President and CEO
    ITM Universe Vadodara
    Jan 2019 - Current (6 years 5 months)
  • L
    President and CEO
    Lonestar CIO Services
    Jan 2018 - Dec 2018 (1 year)
    - We provide technical leadership as a Service.
  • UniverseIT
    President and CEO
    UniverseIT
    Dec 2017 - Current (7 years 6 months)
    - As a leading IT provider, we cater to the entirety of North America. Our expertise lies in Microsoft 365 and Power Platform, Hubspot CRM, along with a comprehensive range of Dynamics 365 solutions. Our services extend to sophisticated analytics and financial reporting, including proficiency in Business Central and Dynamics GP. We take pride in offering competitive rates, with all consulting resources located within the U.S. Additionally, we provide Managed Services to meet a variety of IT needs.
  • U
    Advisory Board Member
    UT Austin Coding Bootcamp
    May 2017 - Current (8 years 1 month)
    - Innovative and Creating program where I am an advisory board member to Mentor and coach aspiring computer scientists.
  • Houston Community College
    Computer Programming Advisory Board Member
    Houston Community College
    Nov 2016 - Current (8 years 7 months)
    - On the Advisory Board with a mission to improve existing certificate programs and create new certificate level programs and Associates degrees that are relevant for today's technology workforce focused on Software Development in the cloud.
  • R
    Vice President And Chief Technology Officer
    Rand Group
    May 2016 - Dec 2017 (1 year 8 months)
  • Microsoft
    Lead Program Manager Microsoft Surface
    Microsoft
    May 2014 - Apr 2016 (2 years)
    - I am leading an engineering team for Microsoft Surface. We create and Update software solutions for all flavors of Surface including UEFI firmware and Drivers for various sensors and functionality.
  • E
    President
    Eldridge Enterprises LLC and Eldridge Enterprises Too LLC
    May 2012 - Jan 2024 (11 years 9 months)
    - Real Estate Leasing and holding companies
  • Microsoft
    Director, Principal Lead Program Manager (MSIT Engineering)
    Microsoft
    Jun 2007 - May 2014 (7 years)
    - Directly managing up to 17 direct reports (including – Program Managers, Software Design Engineers titles). - Managing engineering budget of up to $33M per year - Managing product activation and release and provisioning portfolios, (Codesign, Scan, Anti-malware, PKI) - Responsible for Creating and maintaining systems and applications for all activation and validation at Microsoft affecting all flagship Microsoft products since 1995 (e.g. Windows, Office, etc.) including Business Intelligence for said applications. - Creating systems and applications for all activation and validation at Microsoft affecting all flagship Microsoft products since 1995 (e.g. Windows, Office, etc.). - Implemented Scrum in MSIT Engineering. - I was the Eng
  • Microsoft
    Senior Lead Program Manager (Dynamics AX)
    Microsoft
    Jun 2005 - Jun 2007 (2 years 1 month)
    - Lead Project Manager for Dynamics AX (Microsoft's industry-leading ERP for medium/large global enterprises). - Virtually managed 5 international sites (Copenhagen, Denmark; Kiev, Ukraine; Beijing, China; Fargo, ND and Redmond, WA) for all sustaining activities of second highest incoming volume at Microsoft, greater than 200 shipped Hotfixes per month. - Managed up to 7 direct reports and virtually managed approx. 66 employees. - Negotiated new vendor relationships resulting in consolidation and savings of over $7M. - Supported key customers include Assurian (largest cell-phone insurer in U.S.) and Georg Jensen (Danish luxury goods provider) – managed complete support lifecycle. - Contract negotiation with Vendors and also extensive h
  • Microsoft
    Lead Program Manager (LIve Meeting)
    Microsoft
    Dec 2004 - Jun 2005 (7 months)
    - Sustaining Engineering Lead Project Manager for Live Meeting. - Directly managed 8 direct reports (Operations Managers, Developers, Testers and Program managers) - Live Meeting is used by millions of people globally. - Ranked number one in turnaround times at Microsoft after taking the team over within 5 months. 15 days for a live service with hard downtime windows - Live meeting is a hosted service with a service window of once per week. - Ensured incredible responsiveness: minimized downtime and provided 24x7x365 coverage.
  • Microsoft
    Lead Program Manager (Biztalk Server)
    Microsoft
    Aug 2001 - Dec 2004 (3 years 5 months)
    - Quick Fix Engineering (QFE Hotfix) Lead PM for BizTalk Server (Microsoft's middleware enterprise solution used by enterprise-level customers globally). - Directly managed a virtual team of 300+ people for all sustaining engineering activities supporting three versions of BizTalk Server and 11 different versions of BizTalk Adapters. - Lead Microsoft Installer (MSI) Developer. - Built and designed supportability features such as data gathering features such as Watson and SQM. - Supported key customers include Ford and Banco Itau (South American Bank) – managed complete support lifecycle. - Piloted and implemented "days to solution" (DTS) and "critical situation management "CRITSIT for premier customers. At start of pilot, average time
  • Microsoft
    Program Manager (Commerce Server)
    Microsoft
    Feb 2000 - Aug 2001 (1 year 7 months)
    - Quick Fix Engineering Program Manager for Commerce Server and Content Management Server (now SharePoint). - Directly managed 6 direct reports (Quickfix Engineers).
  • Microsoft
    Test Lead (MCIS)
    Microsoft
    May 1998 - Feb 2000 (1 year 10 months)
    - MCIS, Microsoft Commercial Internet System, Site Server, Commerce Server 2000
  • W
    Software Development Engineer in Test
    Whitenack West Consulting
    Mar 1997 - May 1998 (1 year 3 months)
    - Agency Temporary for Microsoft, Wrote scripts and tested Microsoft Commercial Internet System.
  • Boeing
    Software Development Engineer
    Boeing
    Jun 1996 - Mar 1997 (10 months)
    - Developer on the team that created a flight control systems communication protocol for the 777. Also worked on enhancing an engineering platform called STAC.
  • K
    Sr. Network & Comm. Escalation Engineer
    Keane Group Inc.
    Jun 1995 - Mar 1996 (10 months)
    - Trained first level techs on taking Windows 95 support calls. - Received escalation calls for networking and communications issues. - Wrote troubleshooting documentation and KB articles liaison between Keane and Microsoft for issues that were determined to be defects.
Education verified_user 0% verified
  • S
    Certified Scrum Master
    Scrum Alliance
    Sep 2013
  • V
    Bachelor's degree, Mechanical Engineering
    Various Schools & Universities
    Jan 1988 - Dec 1994 (7 years)
  • P
    Diploma, Computer and Information Sciences and Support Services, Aviation Mechanics
    Pilchuck High School
    Jan 1985 - Dec 1988 (4 years)
Projects verified_user 0% verified
  • M
    Microsoft Commercial Internet System (MCIS)
    Jun 2007
  • M
    Microsoft Biztalk Server 2000, 2002, 2004, 2006
    Apr 2007 - May 2007 (2 months)
  • S
    Site Server 2.0 and 3.0
    Jun 1997 - Apr 1998 (11 months)
Publications verified_user 0% verified
  • C
    Commerce Server 2000 Resource Kit (Contributor)
    Jan 2023