Bilingual healthcare operations specialist with experience in insurance verification (VOB), patient intake,
medical scheduling, and clinical coordination. Proven ability to handle high-volume workflows, reduce
claim errors through accurate documentation, and deliver efficient patient support in remote
environments.
Contact Joce regarding:
work
Full-time jobs
Starting at
USD1k/month
Timeline
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Résumé
Jobs
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Intake Specialist / Administrative Support
Law Firm
Jan 2023 - Current(3 years 7 months)
• Managed high-volume intake in fast-paced remote setting, up to 20 intakes per day
• Collected detailed client and medical-related documentation for case creation
• Maintained CRM systems and ensured data accuracy and confidentiality
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Verification of Benefits (VOB) Specialist
Cipher Billing
Jan 2022 - Jan 2023(1 year 1 month)
• Handled 30-40 patient verifications per day
• Verified insurance eligibility, benefits, and coverage details
• Reduced claim errors by improving documentation accuracy
Insurance Claims Intake Specialist
Allstate
Jan 2022
• Processed high-volume inbound claims and documented detailed reports
• Maintained accuracy under pressure in fast-paced environment
Medical Imaging Coordinator
SimonMed Imaging
Jan 2021 - Jan 2022(1 year 1 month)
• Scheduled appointments and verified insurance prior to procedures
• Coordinated patient communication and documentation workflows
Mortgage Processing & Refinance Support
Independent
Jan 2021
• Managed documentation and verification processes for applications
Education
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Medical School (Incomplete)
Universidad Autónoma de Baja California
Jan 2012 - Jan 2017(5 years 1 month)
Projects (professional or personal)
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