South America preferred

Schedule:

* Monday–Friday: 4 PM to 9 PM EST.
* Saturday & Sunday: 9 AM to 6 PM EST.

Type: Part-time\/Full-time depending on availability.
Compensation: $12–15\/hour (based on experience).

About Us
We are a fast-growing fence installation company based in the U.S., known for excellent customer service and professional workmanship. We're expanding our team and looking for a reliable, fluent English-speaking Virtual Lead Qualifier & Estimator Scheduler to support our growth—especially during evenings and weekends when inbound lead volume is high.

Role Overview
As our Lead Qualifier, you’ll be the first point of contact for homeowners interested in receiving a quote for fence installation. Your job is to quickly qualify leads, determine if they meet our service criteria, and schedule on-site estimates using our internal tools.

Key Responsibilities

* Respond to inbound leads via phone, text, and email.
* Qualify prospects using a provided checklist and script.
* Book on-site estimates based on technician availability.
* Follow up on unresponsive leads to maximize conversions.
* Maintain CRM notes and lead status updates.
* Communicate with our team when urgent scheduling issues arise.

Required Qualifications

* Fluent\/native English speaker.
* Experience in lead qualification, customer service, or appointment setting.
* Excellent verbal communication and interpersonal skills.
* Familiarity with CRM software (e.g., Housecall Pro, ServiceTitan, HubSpot, etc.)
* Ability to work U.S. Eastern Time hours, especially weekends and evenings.

Preferred Experience

* Background in home services (fencing, HVAC, plumbing, etc.).
* Prior experience booking estimates or dispatching technicians.
* Confidence making outbound calls to warm leads.

What We Offer

* Competitive hourly pay.
* Fully remote role with stable hours.
* Collaborative and friendly U.S.-based team.
* Training and onboarding provided.

How to Apply
Please submit your resume in English, along with a brief voice recording or video introducing yourself and describing your experience with lead qualification or scheduling.

Location: Remote - Argentina, Venezuela, Peru, Colombia

Skills required for this job:

Appointment management
CRM (Customer relationship management)
Customer service
Customer service in home services
Lead generation
Outbound calls