About the Company:

The company is a fast-growing, design-driven startup at the intersection of social commerce and mobile tech. Backed by strong early traction, they empower creators to express their personal style through a visually rich, community-first experience. The team moves fast, values clean design and code, and gives every collaborator a visible impact on product direction.

Role Overview:

We're hiring professionals for a tech-enabled platform offering fast, accurate, and legally compliant appraisals across a wide range of asset types—from art and autos to inventory and equipment. We're seeking a proactive Account Manager \/ Inbound Sales Closer to own client communication, manage inbound leads, and oversee the full project lifecycle from quote to delivery.
This role is ideal for someone who thrives in client-facing, detail-oriented roles and is eager to drive revenue by closing warm leads, coordinating appraisals, and ensuring seamless project execution.

Key Responsibilities:

* Client Communications & Inbound Sales (50%):
- Respond to inbound client leads via email, SMS, and phone in real-time.
- Use internal AI-enabled tools to follow up with prospects and move them through the funnel.
- Manage CRM entries and project tracker for accurate status updates.
- Approve and send client invoices through the automated billing system.
- Draft and revise Engagement Letters for larger or corporate deals.
* Project Management (30%)
- Review client submissions to ensure data is complete and properly synced.
- Assign projects to appropriate contractors with set fees and deadlines.
- Approve contractor bids and follow up as needed to ensure on-time delivery.
- Review and format appraisal reports for professionalism and clarity using Google Docs.
- Light rewriting and formatting using templates or AI (e.g., ChatGPT) when needed.
- Ensure payment is received before sending final reports to clients.
* Administrative & Cross-functional Support (20%)
- Handle general administrative tasks across marketing, operations, and finance.
- Support process improvements and documentation for recurring workflows.
- Collaborate with leadership on special projects and client onboarding.

Requirements:
Must-Have:

* 3+ years of experience in account management, client success, or operations.
* Strong written and verbal communication skills (including phone calls).
* Proven track record in inbound or consultative sales.
* Ability to work independently and take initiative in a fast-moving environment.
* Attention to detail and ability to polish client-facing documents.
* Familiarity with following Tech Stack (or similar):
- Attio for CRM
- Airtable for Project Management
- Missive for Collaborative email
- OpenPhone for SMS & Calling
- Google Drive & Docs

Nice-to-Have:

* Experience working in appraisal, real estate, legal, or B2B services.
* Experience formatting reports or deliverables in Google Docs.
* Familiarity with AI tools like ChatGPT for text editing.
* Startup experience or working with distributed teams.

What Success Looks Like:
* Increased lead conversion and shorter sales cycle.
* Clean, professional reports sent to clients with minimal founder involvement.
* Founder fully transitioned out of day-to-day client delivery within 90 days.
* Clear documentation of all key workflows and systems.

Location: Remote - Anywhere

Skills required for this job:

Account management
Ai Tools
B2B relationships
CRM (Customer relationship management)
CRM tools
Consultative selling
Email collaboration
Google Docs
Google Drive
Inbound sales
OpenPhone
Real estate sales