Duties and responsibilities

* Conduct live assessments of all company products to ensure adherence to quality standards.
* Evaluate the performance of dealers and presenters to ensure they meet the company’s quality expectations.
* Identify and report any discrepancies or deviations from approved quality standards to the appropriate teams.
* Ensure the live studio equipment is functioning properly through regular technical checks.
* Follow and enforce all Quality Control Department policies and procedures for live casino products.
* Continuously monitor live products to ensure quality standards are consistently met.

Requirements

* Basic Portuguese (B1 level) and English fluency (B2).
* Familiarity with the specific technology and equipment used in live casino environments.
* Awareness of industry regulations and standards related to live casino operations.
* High attention to detail with strong problem-solving abilities, focusing on quality.
* PC literate with advanced knowledge of Microsoft 365 and other relevant software.
* Strong interpersonal and communication skills, both verbal and written.

Benefits

* Private health insurance from day one.
* International work environment.
* Opportunities for career development.

We are looking for various bilingual professionals interested in gaming, casino, and video, who want to be trained and pursue a career in Quality.

Location: Calle 28 #13 A - 15, Bogotá, Colombia

Skills required for this job:

Customer service
Microsoft 365
Operations management