Joaquin Guerrero Senior Product Manager

Sr. Program Manager

Microsoft

Jul 2021 - Jun 2022 (1 year)

In charge of product vision, strategy and execution for our Higher Education products as part of a new team to win Microsoft HED customers. •Leading project "Student Hub" and "Student Concierge" product strategy, planning, specs, base technical architecture and launch for CY23, working closely with a distributed Eng team in IDC and the SPO Eng team to ensure milestones are met. •Identifying, architecting and incubating new solutions for customers using Teams extensibility capabilities, such as internal marketplaces, virtual assistants, automation solutions, Power Platform based solutions and others •Leading our Hybrid Learning product strategy and vision for next 3 horizons, raising key partner asks for Teams, SPO, Stream, triaging and m

Sr. Program Manager

Microsoft

May 2019 - Jul 2021 (2 years 3 months)

Leading Microsoft Teams for EDU product adoption for LATAM, identifying and triaging key customer blockers to accelerate growth in emerging markets, evangelizing deep customer adoption through Teams Platform capabilities to unlock customer workloads. •Managing a product centric relationship with a set of EDU customers through the region to identify common industry trends, key asks and required investments for Microsoft Teams to be successfully adopted. •In charge of developing and evangelizing Teams Platform solutions, leading the creation of more than 4 fully working Teams platform solutions for customers with more than 1M users, besides other POCs using Power Platform, Graph and Teams extensibility features. •Overseeing our XL customer

Sr. Technical Evangelist for ISVS

Microsoft

May 2018 - May 2019 (1 year 1 month)

Trusted technical advisor and principal technical contact for 10 ISV partners located in Mexico, providing product and strategy guidance on how to scale and build better products using Microsoft cloud offerings. •Managing business and technical relationships with multiple roles within the partners including CEO, CTOs, CMOs, COOs and other stakeholders to align business and technical strategies with our Azure Marketplace and co-sell motions. •In charge of managing, nurturing and growing a 1.5M USD$ yearly Azure Consumed Revenue portfolio with 10 accounts in Mexico. •Providing technical guidance and architecture design sessions to create or ideate new SaaS services. Evangelizing Azure, Data and AI new features to infuse our services to the

Sr. Technical Evangelist for

Microsoft

Jul 2017 - May 2018 (11 months)

Leading the ISV market expansion for LATAM region, defining and executing a recruitment and growth strategy to modernize legacy partner solutions to cloud first solutions. •Recruiting and growing our ISV portfolio with more than 30 ISV partners through the LATAM region. Pitching, selling and evangelizing the whole ISV model and offering for new partners to CEOs, CTOs and other stakeholders in the partners. •In charge of managing 10 ISV accounts in Costa Rica, helping them adopt new Azure and Modern Workplace services to increase their ACR and modernize their legacy business models. •In charge of leading our regional hackfests with other team members to accelerate adoption of new workloads such as AI and Advanced Analytics and app moderni

Sr. Technical Evangelist - DX

Microsoft

Nov 2016 - Jul 2017 (9 months)

In charge of evangelizing, accelerating adoption and consumption of Microsoft products and services for Developers, IT Pros, ISVs and Startups. •In charge of recruiting more than 40 new ISVs in the LATAM New Markets (Central America, Caribbean, and Colombia regions), pitching to CEOs, CTOs, COOs, Azure and cloud added values for the business. •In charge of winning back and migrating ISVs from other cloud providers such as Rackspace, AWS and Google. •Managing relationships with the top startup accelerators in the region such as Carao Ventures, Parallel 18, Wayra, etc. and recruiting more than 10 high growth potential startups through the BizSpark program. •In charge of leading technical communities in the region, promoting new meetups to

Delivery Manager

Tek-Experts

Sep 2016 - Nov 2016 (3 months)

Leading operation blueprints, strategy and the operation for a support center to provide L1 and L2 support services for Microsoft Azure. •In charge of providing guidance and feedback for a proposal for the RFP to become a Microsoft supplier/vendor and making sure a plan was set in place to start the support operation including hiring, learning and development, training and compliance. •In charge of designing the hiring strategies for new support engineers, leading partnerships and alliances with main universities in Costa Rica to source top engineers and young talent. •In charge of hiring and recruiting the first 30 resources for the operation in Costa Rica, Vietnam, and Bulgaria, and developing retention strategies to reduce attrition r

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Partner Technical Consultant for

Cloud Solutions

Mar 2016 - Sep 2016 (7 months)

Trusted partner technical consultant for more than 70 partners in North America and LATAM part of the Azure Mentor Program for Microsoft, generating profitable azure deals of more than 700K USD$ ACR. •In charge of providing technical guidance and mentoring for new partners selling and deploying Azure cloud and EMS solutions •Architectural guidance to develop and validate adequate cloud-based architectures for implementation on client's environments using Azure Express Route, Virtual Networks, Storage, SQL Databases, Azure App Services, Site Recovery and other hybrid scenarios. •In charge of delivering technical and sales trainings to help partner technical and sales teams ramp up and develop a profitable Azure practice with high monthly

Solution Sales Consultant

Adecco – Softline International Group

Jul 2015 - Mar 2016 (9 months)

In charge of leading the local cloud and on premises technology services practice, as an architect for Microsoft (Azure, O365 and SAM) and Huawei (Networking and Servers) products •Advise customers for making the best IT strategic decisions to provide high impact solutions to their business and stakeholders •Planning and delivering Microsoft solutions projects in diverse industries such as automotive, retail, industrial and government, including one of the biggest O365 migrations from on-premises to cloud for Ministry of Health. •Managing services sales pipeline for Microsoft solutions to develop long lasting relationships with clients for solution and licensing upselling and proposal for new services projects for Azure, O365 and EMS wit

Technical Evangelist

Microsoft

Jan 2014 - Jul 2015 (1 year 7 months)

Technical expert and advisor for Apps Development, Line of Business Apps and Azure in the Startups, Developers and Student segments. •In charge of creating new initiatives to evangelize usage and adoption of Microsoft Azure (PaaS, IaaS, SaaS), Windows 8.1 & Windows Phone app development, and developer tools such as Visual Studio, Visual Studio Online, TFS, Windows Server and SQL Server, through more than 90 delivered events through the country and through the reactivation of MVP communities. •Leveraging opportunities in LOB Apps in diverse corporate accounts (ICE, Productos de Concreto, Numar, Extralum, ULATINA and Automercado) •Generated a 520% program membership growth for Microsoft Student Partners. •Developed 5 strategic partner rel

IT Manager

AIESEC

Aug 2013 - Dec 2013 (5 months)

Responsible for IT Management focused on generation of added value to the actual processes of the organization. •Project proposal and development of new technologies and solutions. •Implementing a SalesForce CRM platform for more than 400 users, supporting daily operations of two principal business divisions (Sales & Delivery).

Sales and Business Development Director

AIESEC

May 2012 - Jun 2013 (1 year 2 months)

Responsible for managing the regional marketing and sales department for our international headhunting programs and global internships programs. •In charge of leading and supervising 4 local sales offices, and a 30 person team, delivering new sales strategies, trainings and learning programs to increase demand generation and pipeline creation of new sales opportunities. •Responsible for developing a growth of 60% in new customer accounts and generating a growth of 50% in total national sales profit, managing a portfolio of more than 50K USD$ monthly services sales. •Corporate account management of more than 13 national client accounts. (McKinsey & Co., EF, DHL, Novartis, BASF, GlaxoSmithKline, Ilisa Idiomas, IBM, Delta, Florida Ice & Far

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Senior Business Intelligence Developer

TecDigital

Jan 2012 - Dec 2012 (1 year)

Responsible for providing maintenance and development of new functionalities of a business intelligence system that was previously developed. •In charge of architecting and implementing software development projects for new add-ons and updates of the system. •Developing and implementing load balancing mechanisms for ETL processes. •Big data analysis, data cleansing, optimization of ETL, database and data warehouse administration. Creation of more than 20 dashboards and new web interface development for displaying different KPIs and HIs.

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Junior Business Intelligence Developer

TecDigital

Jan 2010 - Jan 2012 (2 years 1 month)

Responsible for data analysis, testing, software development, and development of ETLs and OLAP cubes. •In charge of developing and implementing a complete business intelligence system for an internal client using Pentaho and Java. •Developing and implementing data marts and data warehousing solutions. •Developing cleansing and normalization process for big data. Quality control and testing for the new releases of the system.

Joaquin Guerrero

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Joaquin Guerrero