Joaquin Berrios

Head KAM

Talixo

Apr 2024 - Feb 2025 (11 months)

Started as an entry-level Key Account Manager (KAM) and quickly promoted to Regional Head KAM for the Americas and Mexico demonstrating strong performance and leadership potential. Effectively led and mentored a team of two operations support staff. Building and nurtured strong relationships with key fleet partners, acting as the primary point of contact and ensuring clear communication and understanding of their needs. Strategic Account Management: • Developed and executed strategic account plans tailored to each fleet customer, successfully integrating them into Talixo's systems. • Identified opportunities for account growth and expansion, aligning strategies with company objectives. New Business Development: • Proactively identified a

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Marketing Administrator

Goldman & Associates Law Firm

Mar 2023 - Jan 2024 (11 months)

Responsible for the definition and publication of articles and marketing material (Blog, YT, LinkedIn, Pinterest...etc.). Monitoring the correct publication and analysis of display metrics. Creation of articles for different platforms using AI tools such as ChatGPT, Otter.ai. Generation and monitoring of email campaigns to potential clients, differentiation of legal matters. Flow up on the intake processes that run soft and efficient from the sales team.

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Sr Sales Manager

Guest-Bell Startup

Jul 2022 - Dec 2022 (6 months)

Leading growth of our SaaS hospitality tech solution, for Latam & Mexico. Actively building a sales pipeline, Developing growth strategies and marketing plans for new and existing clients. Prospecting at all levels of lifecycle (prospecting, product presentations, building value proposition). Managing a high volume of outbound calls & emails.

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Sr Sales Manager

Syno International

Jan 2021 - Jun 2022 (1 year 6 months)

• Coordination and monitoring the implementation of projects with the operations team in Mexico and Vilnius, ensuring quality and profitability. Maintaining fluid communication with our other offices around the world to apply best practices and experience with our clients. Seek strategic alliances with third-party partners if necessary for specific data metrics or complex custom projects.

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General Manager

Latam Report Group

Apr 2015 - Jan 2017 (1 year 10 months)

Latam Report Group assists international companies to do business in the Latam region with an emphasis in Chile. Works directly with companies wishing to export as well as with public organizations preparing market entry support for their clients.

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General Manager

The Regus Group

Jun 2014 - Apr 2015 (11 months)

Responsible for the operation of the business centers; In charge of sales and operations related to making a profitable business, financial management effectively driving revenue and reducing costs. (Sales-Operations/Financial Management Customer Service- Leadership).

International Business Development

Euromonitor International

Nov 2008 - Feb 2011 (2 years 4 months)

• Managing the entire sales process for each account (prospecting, territory management, scheduling face to face and virtual demos, attending meetings with top tier executives, objection handling, contract negotiation & pricing, etc.).

International Business Development

Business News Americas

Aug 2006 - Oct 2008 (2 years 3 months)

• Selling our web-based business intelligence information systems and custom research solutions worldwide. Arranging face to face or virtual Demos and to make a proposal of our services and prices.

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Business Development Manager

DHL Worldwide Express

Oct 2004 - Apr 2006 (1 year 7 months)

In Charge of a team of 4 Sales Executives working the local territory. Assigning duties, sales targets, approving fares, and deals, attending meetings with clients to present proposals, close deals and to sort any after sales issues.

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Customer Service Manager

Jan 2004 - Jan 2005 (1 year 1 month)

• In charge of a team of 14 Customer Service Executives: 10 frontline and 4 back office. Looking after training, rotas, logging absences, on-boarding of new staff, providing feedback and reviews, motivating and solving internal issues. • Managing the deploying of Sales Campaigns (like Insurance deals, new account openings, etc.

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