Bilingual professional (EN/PT C2) with a track record across customer-facing operations, content production, and AI quality evaluation. Currently working with Lionbridge (USA), assessing AI-generated content against detailed quality and alignment guidelines in a fully remote, international environment.Previous experience includes directing all social media and editorial output for a 1,200-member university research institution (LAS/UFJF), founding and operating a small consumer brand end-to-end, and delivering quality-controlled subtitles for TED and TED-Ed projects.Strong written communication in both English and Portuguese, sharp attention to detail, and a proven ability to manage multiple workstreams in remote-first settings. Open to roles in customer support, content operations, and AI/language quality. Available immediately.
