• Prepares for auditing, litigation, internal reviews • Process external request for documents • Utilizes OnBase to scan and index documents • Created a filing system for confidential records
F
Customer Service Representative
Fireside Heart & Home
Mar 2024 - Sep 2024(7 months)
• Front office setting, scheduling, appointments • Deal with aggressive, violent or verbal behavior or disobedience with statutory or establishment rules
H
Associate Team Leader
H & R BLOCK
Mar 2024 - Nov 2024(9 months)
• Responsible for opening and closing the store • Front desk greeter, schedule appointments • Collected payments
A
Customer Care Specialist
Arrow Exterminators
Feb 2021 - Jun 2023(2 years 5 months)
• Complied with state and federal regulations • Answered inbound calls for services calls • Scheduled appointments for technicians and sales • Maintained and updated customer information • Account payable and account receivable
Department Manager (Electronics)
Walmart
Nov 2012 - Nov 2016(4 years 1 month)
• Managed sales/contracts for prepaid phone service • Inventory: ensured accurate counts and ordering • Stocked and set modulars
Warehouse Associates
Qvc
Mar 2012 - Jul 2015(3 years 5 months)
• Examined and inspect products, containers • Operated autopack line performing variety of duties • Prepares packages for shipping