Joanna Villanueva Virtual Assistant | Civil Engineer

E

Executive Assistant

Feb 2025 - Current (1 year 9 months)

DUTIES AND RESPONSIBILITIES
-Skilled in understanding client needs, working styles, and role expectations to build strong professional relationships.
-Tailored Approach: Able to adapt to individual client preferences, delivering personalized and efficient service.
-Task & Time Management: Highly organized in managing diverse tasks, meeting deadlines, and aligning with client priorities.
-Email & Calendar Management: Communicates effectively with external stakeholders to ensure seamless operations.
-Confident in presenting updates, summarizing results, and incorporating feedback constructively.
-Proactive Problem Solver: Maintains professional rapport with clients and stakeholders through consistent, respectful<

f

Customer Service Representative

EcComm, for Eccomm Ecuador

Oct 2024 - Dec 2025 (1 year 3 months)

COSTUMER SERVICE REPRESENTATIVE
-Handle inbound phone calls from clients to assist with transportation needs.
-Utilize technology to enhance transportation services and support the healthcare sector.
-Consult with customers to understand their needs and offer the best solutions.
-Maintain excellent communication skills and a positive attitude.
-Provide phone support and administrative works to a non-emergency medical transportation (NEMT) that proudly serves
the Virginia, Washington DC and Maryland, USA
-Act as the first point of contact for drivers and brokers and members.
-Provide Estimated time of Arrival of our drivers to customers or brokers.
-Send reminders to customer and drivers about the

Engineer B

National Irrigation Administration

Aug 2020 - Current (6 years 3 months)

Name of the employer: National Irrigation Administration Position held: Engineer B

DUTIES AND RESPONSIBILITIES:
• Supervised projects particularly Sulvec Earthfill Dam and Its Appurtenant Structures and Irrigation Facilities (Package 3 CY 2022, Canalization of Borobor Canal and MC to Poswak Canal).
• Prepare Monthly Coded Report of Sulvec Earthfill Dam and Its Appurtenant Structures
• Prepare Monthly Progress Report (Statement of Work Accomplishment, Progress Photographs, Color Coded Accomplishment) of Sulvec Earthfill Dam and Its Appurtenant Structures and Irrigation Facilities (Package 3 CY 2022, Canalization of Borobor Canal and MC to Poswak Canal)
• Compile communication files of Sulvec Earthfill Dam

V

Production Planning Engineer

VVH Construction Corporation

Sep 2018 - Aug 2020 (2 years)

Name of the employer: VVH Construction Corporation Position held: Production Planning Engineer

DUTIES AND RESPONSIBILITIES:
• Process job orders on precast concrete.
• Prepare production planning monitoring for every job orders.
• Prepare weekly production schedule for every job order and disseminate per group.
• Prepare shop drawings, estimate and unit cost analysis for unidentical job order if necessary.
• Supervise production of precast concrete.
• Prepare stacking plans of precast concrete in preparation for the loading and delivery outside the province.

R

Site Engineer/Project Engineer

Red Jewel Builders

May 2018 - Aug 2018 (4 months)

Name of the employer: Red Jewel Builders Position held: Site Engineer/Project Engineer

DUTIES AND RESPONSIBILITIES:
• Supervise all construction activities of projects being implemented on site to ensure that all contract requirements are met based on approved plans, scope of work, and specifications.
• Coordinates with the project's design engineers and/or consultants on the technical aspects of the constructive activities.
• Coordinates with the Project Manager with regards to the requirements on site such as manpower loading/requirements, materials, and equipment, budget, and procurement requirements.
• Oversees, evaluate, check, and monitor the project accomplishments and make sure it is within the pr

Joanna Villanueva

About

Detail

Timeline

Résumé

Joanna Villanueva

About

Detail

Behavioral traits