J

Joanafe Tubon

About

Detail

Dedicated and customer-focused professional with over 10 years of experience in customer service
Philippines

Contact Joanafe regarding: 
work
Full-time jobs

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Wheelzy
    Purchasing Manager
    Wheelzy
    Jul 2025 - Current (1 year 4 months)
    Specialized indirect-to-consumer vehicle purchasing, functioning as a buyer to procure inventory for resale and recycling operations.Facilitated the acquisition of used vehicles through negotiation and contract finalization, meeting purchasing targets.Built and maintained rapport with sellers, guiding them through the selling process to ensure a positive experience and uphold company brand image.Collaborated with logistics and operations teams to schedule timely vehicle pickups and resolve any discrepancies.
  • Impiricus
    Customer Support
    Impiricus
    Nov 2024 - May 2025 (7 months)
    Receive notifications from the company's secure system with detailed prescription information and pharmacy contacts.Promptly call pharmacies and leave well-articulated voice mail messages, accurately conveying the provided prescription details.Meticulously update task statuses in the company's system after successfully leaving voice mail messages.Maintain a consistent and reliable presence through scheduled shifts, ensuring 24/7 coverage for this essential service.
  • S
    Senior Customer Service Representative
    Synchrony Global Services Phils. Inc
    Jan 2023 - Dec 2024 (2 years)
    Assigned to customer service for multiple retail cards.Perform the tasks of handling customer calls regarding requests of services and products.Educate retailers about instructions and bank policies.Support team by coaching and giving feedbacks to new hires.
  • S
    Customer Service Representative
    Synchrony Global Services Phils. Inc
    Jan 2013 - Dec 2023 (11 years)
  • Concentrix
    Sales Representative
    Concentrix
    Oct 2011 - Sep 2013 (2 years)
    Advise prospective and current customers by answering questions and addressing concerns about purchased products.Follow organization standards to maintain quality service and guarantee customers receive exceptional service.Encourage customers to buy services and products by using a prepared script to reference important parts of what the company offers.
Education verified_user 0% verified
  • P
    Bachelor of Science in Information Technology
    Pamantasan ng Lungsod ng Muntinlupa
    Jan 2018 - Dec 2023 (6 years)
  • A
    Secondary Education
    ARELLANO UNIVERSITY JAS CAMPUS
    Jan 2002 - Dec 2006 (5 years)