Junior Systems Analyst
Telebahia Celular / VIVO
Nov 1999 - Mar 2005 (5 years 5 months)
customer department, with the responsibility of analyzing all information from tariffs and collections. For that I made use of development tools like Delphi, and for WEB ASP and PHP. Then I went to work, still in Bahia, in support of the call center , where I helped to keep the IVRs and all other equipment always in operation and 100% online. When I stayed in São Paulo for a while, I participated in the development of an application for use in the VIVO SP helpdesk .