Jess Nark Paloma
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Jess Nark Paloma

Jess Nark Paloma  new_releases

About

Detail

Help Desk IT Technician
Cagayan Valley, Philippines
Contact Jess regarding: 
Flexible work
Starting at USD16K/year

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • IT Accuracy
    Help Desk IT Technician
    IT Accuracy
    Oct 2018 - Sep 2020 (2 years)
    - Provide support via phone, email and remote access using ConnectWise Automate. - Support the following technologies: Office 365 Admin Center (Business), Veeam Backup and Replication, Windows Server, AWS Workspaces, Printers, MAC, Windows.
  • Upwork
    Microsoft 365 IT Admin Support (Business)
    Upwork
    May 2018 - Sep 2018 (5 months)
    - Provide support via phone, email and remote access software using LogMeIn (LMI). - Support the following technologies: Office 365 Admin Center - navigation and management, Domains and DNS - verification and setup, Office 2016.
  • RepairShopr
    Technical Support Representative
    RepairShopr
    Apr 2017 - Apr 2018 (1 year 1 month)
    - Provide support via phone, email and remote access software using LogMeIn (LMI). - Support the following technologies: Office 365, Internet, Wi-Fi, Ethernet, Umbraco Content Management System.
  • Convergys Philippines Services Corporation
    Technical Support Rep (Microsoft)
    Convergys Philippines Services Corporation
    Feb 2014 - Mar 2017 (3 years 2 months)
    - Provide support via phone, chat and remote access software using LogMeIn (LMI). - Support the following technologies: Microsoft Office, Office 365, Office for MAC, Windows.
  • Accenture
    Remote Desktop Support Specialist (Geek Squad)
    Accenture
    Jun 2011 - Jan 2014 (2 years 8 months)
    - Provide support via chat and remote access software using LogMeIn (LMI). - Support the following technologies: Microsoft Office – Outlook, Internet Explorer, Windows, MAC, Outlook for MAC, Trend Micro, Webroot, Kaspersky.
Education verified_user 0% verified
  • University of Cebu
    Bachelor of Science in Computer Engineering
    University of Cebu
    Jun 2006 - Mar 2011 (4 years 10 months)