As a Virtual Assistant and translator, I specialize in providing remote administrative support and customer service, combining efficiency, organization, and clear, professional communication. I have worked managing agendas, coordinating schedules, responding to clients through multiple channels (emails, live chat, inbound/outbound calls), and ensuring a streamlined and well-structured workflow. My experience also includes data management, report preparation, proofreading, and audio editing, as well as fluent use of digital tools and office suites. I consider myself an autonomous individual with a strong capacity for self-management, a focus on solutions, and skills for conflict resolution in an empathetic and effective manner. I enjoy working in a team, focusing on strategic issues with commitment, confidentiality, and excellence.
