Information Process Specialist
Tata Consultancy Services
Sep 2022 - Jul 2025 (2 years 11 months)
Supported insurance and tax compliance processes for internal and external stakeholders, ensuring accuracy, timeliness, and regulatory adherence. Processed and validated high-volume, complex datasets, maintaining data integrity across multiple systems and workflows. Handled confidential and sensitive information in compliance with data privacy, security, and governance standards. Managed and resolved requests through ticketing systems, ensuring SLA compliance and proper documentation of actions taken. Created and maintained process documentation, SOPs, and workflow guides to support operational consistency and knowledge transfer. Reviewed, validated, updated, and maintained records across multiple internal systems, prepared reports using Mi