J

Jim Lusardi  new_releases

About

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Director of Operations
New Jersey, United States
Contact Jim regarding: 
Flexible work

Timeline

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Résumé

Jobs verified_user 0% verified
  • My CPA Coach
    COO
    My CPA Coach
    Jan 2026 - Current (10 months)
    I drove a 13% increase in revenue by redesigning the sales process and implementing structured weekly coaching. I led digital transformation initiatives by implementing AI-driven workflows, integrating systems, and building executive KPI dashboards to improve cross-functional execution and reporting, while automating workflows to cut response times by 25% and standardizing SOPs to reduce onboarding cycle times by 17%.
  • Q
    VP, Operations
    Qmerit
    Oct 2021 - Jul 2025 (3 years 10 months)
    Led 250 contractors across 10 states and $26M annual revenue. Grew revenue 42%. Led digital transformation initiatives by implementing automation that reduced contractor onboarding from 16 days to 4 days while improving operational visibility through Power BI.
  • Alacrity Solutions
    AVP, Sales & Operations
    Alacrity Solutions
    May 2019 - Aug 2021 (2 years 4 months)
    Led 175 field members, improved gross margins 14%
  • H
    Franchise District Manager
    HealthSource Chiropractic & Progressive Rehabilitation
    Dec 2017 - Dec 2018 (1 year 1 month)
    Improved unit performance, increased revenue 11% and member visits 19%
  • Mathnasium
    District Manager
    Mathnasium
    Nov 2013 - Current (13 years)
    Drove 104% revenue growth and increased customer satisfaction 10%.
  • H&R Block
    Senior District Manager
    H&R Block
    May 2003 - Aug 2011 (8 years 4 months)
    Led 59 tax offices, grew revenue 17%, and launched 18 new markets. Increased client retention 4.5%.
Education verified_user 0% verified
  • L
    Lean Six Sigma Black & White Belt
    Jun 2017 - Current (9 years 5 months)
Projects (professional or personal) verified_user 0% verified
  • O
    AI-Enabled Operational Tools Development
    Operations Consultant (Roofing Contractor)
    May 2026 - Current (6 months)
    Developed AI-enabled operational tools for service businesses, including dispatch optimization, customer intake automation, and performance reporting.