With nearly three years of experience at Intuit, specializing in QuickBooks Online, I bring a strong foundation in both technical support and bookkeeping. In this dual role, I assisted a wide range of clients from small business owners to accountants by resolving complex technical issues, guiding them through software functionalities, and ensuring accurate financial data management. My unique combination of technical expertise and financial acumen allowed me to troubleshoot issues efficiently while also advising on best practices for bookkeeping. This experience has not only deepened my understanding of accounting principles but also sharpened my problem-solving, communication, and customer service skills. I'm confident in my ability to translate this expertise into delivering reliable, solutions-focused support in any dynamic environment.