J

Jhoan Mantilla

About

Detail

Santander Department, Colombia

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • R
    BuyLanderInvestements
    Real State
    Feb 2025 - Feb 2026 (1 year 1 month)
  • C
    Virtual Assistant
    CROSSBORDER S.A.S
    Jun 2024 - Mar 2025 (10 months)
    Email management (answering and composing emails, filtering and prioritising). Customer service (handling frequent complaints or queries and following up with clients). Agenda and calendar management (scheduling and confirming meetings, coordinating appointments or events and automatic reminders). Administrative tasks (writing reports or presentations, data entry and database management and creating and organising documents).
  • Xtendo
    Back office
    Xtendo
    Feb 2022 - Jan 2023 (1 year)
    Process customer requests and queries sent via email or chat. Identify and resolve issues reported by customers or the team. Liaise with different departments to resolve incidents.
  • Majorel
    Teleoperator Agent
    Majorel
    Apr 2021 - Jan 2022 (10 months)
    Identify improvements to internal procedures to increase efficiency. Supporting the customer service or front office team in tasks requiring assistance. Evaluating the effectiveness of requests by analysing customer engagement and feedback.
Education verified_user 0% verified
  • Escuela Normal Superior De Piedecuesta
    School
    Escuela Normal Superior De Piedecuesta
    Jan 2002 - Jan 2019 (17 years 1 month)