Gestor Senior de Transformación de Procesos
SUMMA S.C.I
Mar 2023 - Jul 2025 (2 years 5 months)
During my time at Summa, I was responsible for the IT department's processes, documenting, analyzing, and transforming these processes, through making discoveries to generate action plans or intervening the processes technologically. I generated processes and controls, conducted risk workshops and monitored audits and SLA indicators, supported the implementation of RAG AI solutions in web applications and chatbots, developed ETLs and PowerBI dashboards powered by Azure, developed the Data Governance manual, and participated in the CMDB implementation projects and the creation of the Indicators Hub, among other tasks.