Juan Felipe Perdomo Carvajal Project Manager, Operatios Manager

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Operations Manager

Midnight Runners

Apr 2023 - Current (3 years 7 months)

Funciones: • Estructurar y dar seguimiento a KPI's relacionados con la operación global para cumplir con obligaciones contractuales con patrocinadores. • Gestionar la relación con los stakeholders (patrocinadores, voluntarios, directivos, proveedores). • Diseñar, automatizar y dar soporte a diversos flujos de trabajo de tareas recurrentes. • Apoyar la logística de la operación global en curso, así como el lanzamiento de nuevos mercados. • Impulsar la adquisición de nuevos patrocinadores. • Coordinar la transición de la organización de sociedad limitada a sociedad de interés comunitario (CIC) sin fines de lucro.

Head of Operations

Bellpi

Dec 2021 - Feb 2023 (1 year 3 months)

Oneof(ifnot)thefirstusedcare-commerceofColombia Achievements: Launched and delivered bellpi.com as the first used car e-commerce of Colombia after 9 months of design and development. Implemented the ERP in compliance with holding company requirements and adapted it to the business needs. Launched the largest ofline single company used car showroom with an Omni Chanel experience. Grew the operation from 0 to 100 car sales and 120 purchases a month. Managed and controled a project budget of 50.000 MM COP. Built a team from scratch that operates up to 5.000MM COP in monthly revenue.

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Senior Digital Operations Leader

CASA TORO S.A.

Mar 2021 - Dec 2022 (1 year 10 months)

Digitalventuresunitofthenationalleadingcompanyoftheautomotiveindustry Achievements: Drove the development and deployment of an used car e-commerce (bellpi.com), making research of the state of the art operations proceses and adapting it to an online experience. Acted as client and worked in hand with de design, product and development team. Built a web administrator to digitalize documental procedures under agile methodologies (Scrum and Kanban) reducing processing times and improving stakeholder follow up capacity. Acted as a PO/PM of the project. Built a web administrator to digitalize car financing request to financial institutions under agile meth

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Co-Founder

Clínica del Pie y Spa

Jun 2014 - Mar 2021 (6 years 10 months)

Achievements: • Created and Managed the website by the use of a website builder and HTML/CSS. Achieved an audience of around 7.500 visitors. • Increased sales from 40MM COP to 100MM COP monthly by creating and managing marketing campaigns on FB, Google ads (text and diplay), Emailing and SMS. • Took the operation from picking up the phone and making appointments to patients being able to self manage their appointments online by the use of HTML/CSS integrations. • Implemented an omni channel contact center with the use of VoIP, IVR and WhatsApp chatbots. This allowed us to dramatically decrease the loss of inbound leads down to 0% during working hours. • Was able to run the total operation by identifying the major business needs, selecting t

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Co-Founder - Director of Finance and Administration

Clínica del Pie y Spa S.A.S

Oct 2012 - Mar 2020 (7 years 6 months)

Healthinstitutionfocusedinthetreatmentoffootandankledeseasesintheprivatemedicalconsultancyandsurgerymarket. Tasks Created and Managed the website by the use of a website builder and HTML/CSS. Achieved an audience of around 7.500 visitors. Increased sales from 40MM COP to 100MM COP monthly by creating and managing marketing campaigns on FB, Google ads (text and diplay), Emailing and SMS. Took the operation from picking up the phone and making appointments to patients being able to self manage their appointments online by the use of HTML/CSS integrations. Implemented an omni channel contact center with the use ofVoIP, IVR and WhatsApp chatbots. This allowed the company to dramatically decrease the loss of inbound leads down to 0% during worki

Juan Felipe Perdomo Carvajal

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Juan Felipe Perdomo Carvajal

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