Co-Founder - Director of Finance and Administration
Clínica del Pie y Spa S.A.S
Oct 2012 - Mar 2020 (7 years 6 months)
Healthinstitutionfocusedinthetreatmentoffootandankledeseasesintheprivatemedicalconsultancyandsurgerymarket. Tasks Created and Managed the website by the use of a website builder and HTML/CSS. Achieved an audience of around 7.500 visitors. Increased sales from 40MM COP to 100MM COP monthly by creating and managing marketing campaigns on FB, Google ads (text and diplay), Emailing and SMS. Took the operation from picking up the phone and making appointments to patients being able to self manage their appointments online by the use of HTML/CSS integrations. Implemented an omni channel contact center with the use ofVoIP, IVR and WhatsApp chatbots. This allowed the company to dramatically decrease the loss of inbound leads down to 0% during worki