Jewel Rogers

Jewel Rogers

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Florida, United States
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Jobs verified_user 0% verified
  • Devoted Health
    Direct sales
    Devoted Health
    Aug 2023 - Current (3 years)
    Assisted prospects and current members with plan options for Medicare Advantage plans through various channels, including phone, email, outbound, inbound, BRCS, and digital requests. Additionally, provided technical support by utilizing CRM and web-based applications to troubleshoot various error messages, run log reports, and ensure the team was informed of any changes to protocols, thereby enhancing the overall efficiency of the sales process.
  • Humana
    Direct sales
    Humana
    Jul 2021 - Apr 2023 (1 year 10 months)
    Assisted prospects and current members with Medicare plan options through several channels, including BRC, in/outbound calls, digital leads, and email. Also assisted in selecting dental, vision, and supplemental plans. Additionally, leveraged technical support skills to manage applications such as CRMs and web-based tools, addressing various error messages, running log reports, and ensuring the team was informed of any changes to protocols, which enhanced overall operational efficiency and service delivery.
  • Anthem
    Direct Sales
    Anthem
    Nov 2017 - Jul 2019 (1 year 9 months)
    Assisted prospects and members with benefits options for Medicare med supplement, dental, and vision plans using a consultative approach. Additionally, provided technical support for applications, including CRMs and web-based tools, which involved troubleshooting various error messages, running log reports, and ensuring the team was informed about any changes to protocols. This technical proficiency enhanced the overall efficiency of the sales process and improved client interactions.
Projects (professional or personal) verified_user 0% verified
  • Anthem Inc
    Training
    Anthem Inc
    Nov 2017 - Apr 2019 (1 year 6 months)
    Collaborated with the manager and director to develop comprehensive training documents for new hires on temporary assignments, ensuring clarity and effectiveness in onboarding processes. Additionally, provided technical support for applications, including CRM tools and web-based applications, which involved troubleshooting various error messages, running log reports, and keeping the team informed about any changes to protocols. This multifaceted approach not only enhanced the training experience but also ensured that all team members were equipped with the necessary tools and knowledge to succeed in their roles.