Project Specialist with over 3 years of experience in coordinating technological initiatives within Cisco's Global Field Escalation program. Expert in stakeholder management, strategic action planning, project tracking in critical environments, and collaboration with multidisciplinary teams. Solid training in project management (certified by Google), focusing on agile methodologies such as Scrum and Kanban. Skills in data analysis with Excel, Power BI, and Python, applied to KPI monitoring and process improvement. English C1 and excellent communication skills with technical and executive teams. Focused on leading projects with efficiency, commitment, and results-oriented vision.