Jesus Paredes Zuniga executive assistant

B

Back Office, Customer Support

B&R Food Services

Jan 2025 - Jun 2025 (6 months)

D

Account Manager

DESERT FINANCE LLC

May 2024 - Jan 2025 (9 months)

⋅ Assisted customers with various issues related to payments, warranty, insurance, road assistance, and repossessions. ⋅ Conducted inbound and outbound calls to collect payments effectively. ⋅ Communicated with customers via text and email to facilitate payment collection. ⋅ Requested repossession, towing, and service appointments while diligently following up on customer cases. Main achievements: ⋅ Achieved 0 repossessions in August. ⋅ Successfully saved 4 accounts that were over 100 days past due. Additionally, as an Account Manager at Desert Finance LLC (Remote), I operated fully online, managing customer accounts and service requests. My reliance on various digital tools, VoIP systems, and CRM platforms not only enhanced m

V

Subcontractor Administrator

VCC USA LLC

Dec 2023 - May 2024 (6 months)

- Received and classified the NTOs (Notice to Owner) to ensure accurate documentation and compliance. - Entered NTOs into the system, maintaining meticulous records for efficient tracking and management. - Sent insurance information requests, facilitating timely communication with subcontractors and stakeholders. - Coordinated with accounting, project management, and risk management teams to resolve issues and ensure seamless project execution. - Leveraged strong customer service and client care skills to manage high volumes of subcontractor documentation and communications effectively. - Worked remotely, collaborating daily with subcontractors and internal teams to ensure compliance and address any concerns promptly. - Utilized CRM t

L

Project manager

La Tiendita D' Mauricio

Jan 2021 - Nov 2023 (2 years 11 months)

⋅ Monthly content planning ⋅ Content creation and copywriting (posts with canva, reels and tiktoks with capcut) ⋅ Manage social media pages ⋅ Create paid media campaigns ⋅ Manage leads ⋅ Manage shopify page ⋅ Prepare cost and profitability structure for products ⋅ Create excel sheets for entering information and automatically calculating costs, income, profitability, as well as financial reports ⋅ Recruitment and staff selection Main achievements: ⋅ Shopify page conversion rate of almost 2% ⋅ Monthly sales of 20,000$ ⋅ 1-3$ CPA for 30-100$ products ⋅ 2-3% engagement rate across platforms ⋅ Net Margin of 50%

C

Deputy Manager

Cooperativa de Ahorro y Crédito Latino Perú Ltda

Aug 2016 - Dec 2021 (5 years 5 months)

Main achievements: ⋅ 25% increase of loans granted derived from paid advertising. ⋅ Creation of financial products. Growth of 50% in loan clients submitted. ⋅ Achievement of fundraising objectives under the scheme of mixing established and negotiated rates, fundraising of more than 16 million dollars. ⋅ Approach of new strategies to increase equity: Accounting of improvements in leased premises, funding through contributions from members who take loans. ⋅ Establishment of a credit evaluation scheme in committees taken to management in terms of format order, relevance, reliability, and prior committee requirement in the agency. Growth of 30% in approved loans. Additionally, I leveraged my skills in Google Sheets to track collections a

G

Sales coordinator

Grupo Acuario Contratistas Generales S.A.C.

Nov 2015 - Jul 2016 (9 months)

⋅ Create commercial campaigns with marketing area ⋅ Coordinate vendor sales, provide support to achieve sales closings and/or disbursements, supervise the follow-up of clients by advisors and achieve a monthly goal per advisor ⋅ Coordinate meetings with officials of financial entities to reach agreements ⋅ Keep track of the individual and group results of the team ⋅ Interview potential sales representatives ⋅ Participate in reporting results to general management ⋅ Agreement with BBVA, Interbank and Caja Sullana for the sale of apartments with a guaranteed account. Growth of 40% in sold apartments ⋅ Monthly group and individual goal achievement (5 sales per vendor and 20 group sales). 500,000$ monthly

G

Sales representative

Grupo Acuario Contratistas Generales S.A.C.

Sep 2014 - Oct 2015 (1 year 2 months)

⋅ Evaluate potential clients on a daily basis, advise them towards the product that best suits their demand, close separations, follow up and manage files with the corresponding financial entities to achieve disbursements. ⋅ Achieve goal of 5 sales departments per month.

C

Project management assistant

CORPORACION INMOBILIARIA GRUPO ACUARIO

Jan 2014 - Sep 2014 (9 months)

⋅ Daily control materials received on site according to item and/or contractor ⋅ Analyze daily and report work progress according to schedule

Jesus Paredes Zuniga

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