I am a Systems Engineer with a solid 10-year experience in technical support, user training in the use of technological equipment, and analysis of software and hardware failures. Furthermore, I possess deep knowledge and experience in the field of cybersecurity, including the implementation of security measures, threat detection and mitigation, and protection of confidential data. My commitment to excellence in customer service and my ability to work in a team have earned me recognition for my capacity to work under pressure and maintain high-quality standards. I am dedicated to continuously updating myself on the latest trends and best practices in cybersecurity in order to provide robust and reliable solutions to current challenges.