Jesus David Duran Arteaga Invoice Reconciliation & Billing Analyst | AR/O2C ·

Senior Executive Digital IO

WPP Media

Nov 2025 - Jan 2026 (3 months)

Managed digital insertion order workflows for Ford automotive campaigns, coordinating billing activities and financial reconciliation with Finance department. Developed DIO Engine v11.5, an automation tool that reduced monthly billing report generation from 4 hours to 5 minutes, dramatically increasing operational efficiency. Created comprehensive operational documentation and process guides for cross-team reference, ensuring knowledge transfer and continuity. Achieved 100% certification completion across 15+ mandatory modules (CM360, Prisma, DV360) within first 30 days.

Invoice Reconciliation Analyst L2

Publicis Global Delivery PGD

Sep 2024 - Nov 2025 (1 year 3 months)

Orchestrated end-to-end invoice reconciliation for digital and linear media campaigns for Eli Lilly, managing quarterly cycles (Q1-Q4) with variance of no more than $1 per invoice. Utilized Mediaocean OX and Prisma to manage workflows, dispatch RFIs, and resolve discrepancies ensuring vendor compliance. Drove data analysis efficiency using Advanced Excel (macros, VLOOKUPs, XLOOKUPs, INDEX-MATCH) for high-volume datasets exceeding 10,000 rows. Resolved billing issues by monitoring automated matching systems, initiating manual reviews, and submitting query tickets. Managed reconciliation across CPM, CPC, CPA, and VOD billing models. Collaborated with cross-functional teams across US, UK, and Colombia time zones to meet strict monthly close d

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Account Receivable Specialist

Hansei Solutions

Feb 2024 - Jun 2024 (5 months)

Managed disputes and claims within Order-to-Cash (O2C) process, ensuring end-to-end tracking from initial dispute through final resolution, maintaining 95%+ resolution rate within SLA timeframes. Reviewed AR ageing reports and executed strategic collection activities, managing escalations to reduce Days Sales Outstanding (DSO) by 28% through proactive follow-up and payment plan negotiations. Conducted in-depth payment and denial reviews, analyzing trends across 500+ monthly transactions and providing actionable insights to management for process improvements and policy optimization. Maintained strict HIPAA compliance while managing sensitive patient accounts and protected health information, achieving zero compliance violations across 2,00

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Billing / Collector Agent

Abatech - Client: Exact Billing Solutions

Aug 2022 - Oct 2023 (1 year 3 months)

Managed disputes and claims within Order-to-Cash (O2C) process, ensuring end-to-end tracking from initial dispute through final resolution, maintaining 95%+ resolution rate within SLA timeframes. Reviewed AR ageing reports and executed strategic collection activities, managing escalations to reduce Days Sales Outstanding (DSO) by 28% through proactive follow-up and payment plan negotiations. Conducted in-depth payment and denial reviews, analyzing trends across 500+ monthly transactions and providing actionable insights to management for process improvements and policy optimization. Maintained strict HIPAA compliance while managing sensitive patient accounts and protected health information, achieving zero compliance violations across 2,000

Refund Representative

Blackstone Medical Services

Jul 2021 - Jun 2022 (1 year)

Led transition to automated refund processing system, increasing processing capacity by 60% and managing 300+ monthly refunds worth $75K+, while reducing manual processing time from 15 minutes to 3 minutes per refund. Oversaw credit/debit memo creation, approval workflows, and document filing in compliance with internal controls, maintaining 100% audit compliance across 1,200+ annual transactions. Performed AR clearing and cash application activities, ensuring accurate posting of $2M+ in annual payments with 99.7% accuracy rate and zero material reconciliation errors. Collaborated with Finance and Patient Services teams to resolve complex refund issues, reducing average resolution time from 14 days to 5 days through streamlined communicatio

Academic Director

DA English Course

Sep 2020 - Aug 2023 (3 years)

Initiated an online English course amid the pandemic, contributing to family support and creating job opportunities. Managed program activities with an emphasis on high-quality teacher training and curriculum development. Implemented and monitored evaluation processes to ensure the program's effectiveness and drive continuous improvement. Keept close comunication with customers and prospects clients about the value of the program

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EFL Teacher

Lead Academy

Aug 2019 - Nov 2020 (1 year 4 months)

Designed and delivered a comprehensive ESL curriculum, integrating various teaching tools to accommodate diverse student needs. Created and utilized innovative teaching materials, including multimedia resources, to enrich the educational experience. Conducted evaluations and provided feedback, aiding in students' language acquisition and proficiency.

Still photographer / Video Maker

Cinestesia Media

Jul 2018 - Aug 2018 (2 months)

Hired and assumed responsibilities for the role, filling in for the previous employee who left after one day. Captured on-set photos and documented the production of the feature film "SAD FACE." Recorded and edited a daily "making of" video throughout the 30 consecutive days of filming. Offered support to the photography department as needed.

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Audiovisual Intern

Teleuno C.A

Jan 2017 - Apr 2017 (4 months)

Wrote notes and scripts. Conducted audio and video editing. Operated a video camera. Worked with a teleprompter and character generator. Recorded notes and voiceovers.

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Photographer and Multimedia Editor

Inversiones Genoveva C.A

Apr 2016 - Apr 2017 (1 year 1 month)

Worked as a photographer for a local swimwear brand that was in its initial stages. Managed models and sessions for brand promotions. Collaborated with the Community Manager to maintain up-to-date photographic and video materials.

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Audiovisual Producer

Jesus Duran Photography & Video

Sep 2015 - Apr 2020 (4 years 8 months)

Directed and produced diverse audiovisual projects, managing all phases from concept to final delivery. Demonstrated command of Adobe Creative Suite for editing and production tasks, catering to both corporate and small business clients.

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Moderator and Producer

Fundación Comunitaria "Radio Interactiva"

Jul 2013 - Nov 2013 (5 months)

Produced news stories with analysis and critiques. Conducted interviews with various personalities. Wrote notes and scripts for broadcasts. Edited audio content. Recorded notes and voiceovers. Coordinated guests and prepared content and guidelines for each broadcast.

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Administrative assistant

SOSEQUIM C.A

Jun 2012 - Jun 2014 (2 years 1 month)

Managed paperwork and transcribed control documents for gas vehicle conversions. Transferred and co-supervised ongoing projects. Created photographic formats with project completion specifications. Managed Email communication for the CEO

Jesus David Duran Arteaga

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Jesus David Duran Arteaga