I pride myself on being a highly flexible professional who thrives in dynamic environments. My career history demonstrates a unique ability to pivot between different roles and industries without losing momentum or quality.
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Résumé
Jobs
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VKAM Back-Office
Shopee PH
Jan 2024 - Apr 2026(2 years 4 months)
• Performed comprehensive Product Research and Price Comparison to maintain market competitiveness.
• Managed Lead Generation and high-volume Data Entry for back-office operations.
Cold Caller
Smart Apartment Data
Aug 2022 - Dec 2023(1 year 5 months)
• Executed Lead Generation and maintained accurate CRM Data Entry.
• Conducted Outbound Cold Calling to apartment owners and realtors to secure updated market leads.
Technical Support
T-Mobile
Jun 2018 - Aug 2022(4 years 3 months)
• Diagnosed and resolved advanced technical mobile issues.
• Appointed as Point of Contact (POC), providing leadership and operational oversight in the absence of a supervisor.
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Customer Service Representative Tier II
Qualfon CEBU
Nov 2016 - May 2018(1 year 7 months)
• Promoted and activated prepaid mobile plans while meeting sales targets.
• Provided Tier II Technical Support to resolve hardware and software complications.
Education
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Bachelor of Mechanical Engineering
University of Science and Technology of Southern Philippines