Jessie Pollard

Integration Project Manager (HR Tech)

Leoforce

Sep 2023 - Current (3 years 2 months)

• Plan and conduct onboarding for new client and partner integrations • Develop unique HRIS integrations for AI solutions to conduct seamless bidirectional data transfer • Organize solution timelines and deliverables to orchestrate • Lead risk analysis for pending implementations with over 50 Applicant Tracking Systems Accomplishments: Redesigned the statement of work to reduce implementations from an average of 5 weeks to 2-3. Built workflows for unique partner integrations to secure mutually lucrative deals with industry peers.

HR Software Implementation Manager

ICIMS

Oct 2021 - Sep 2023 (2 years)

• Develop Human Resources software solutions for professional clients while installing best practices (Applicant tracking, Mobile engagement) • Implement HRIS integrations by securing data through various methods including SFTP and XML • Lead up to 20 simultaneous 6–20-week B2B, customer-facing consulting projects while assessing project risks • Lead a team of 35 offshore contractors on specialized project assignments

Executive Coordinator

Deloitte

Jun 2021 - Sep 2021 (4 months)

• Demonstrate administrative expertise for HCM firm partners, principles and managing directors • Proofread and compose official letterhead documents • Host and present webinars to executive audiences • Summarize reports for budgeting and financial analysis

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Corporate Business Analyst

Uniti Fiber

Dec 2019 - Jun 2021 (1 year 7 months)

• Negotiate carrier relations contract language and terms to protect or optimize company assets • Audit vendor accounts and contracts to calculate cost projections and to negotiate disputes or deals • Collaborate with network engineers to plan practical and cost-effective network growth • Clean and visualize payable financial data using pivot tables and various excel functions so to develop executive summaries for network propositions and accounting Accomplishments: Secured more than $20,000 in nonrecurring corporate savings in my first 3 months in this role by disputing discrepancies in contracts and invoices. Also secured $6,000 in monthly recurring savings by disputing vendor errors. Reviewed SLAs to calculate liability costs for ter

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Fiber Network Administrator (Network Operations Center)

Uniti Fiber

Nov 2018 - Dec 2019 (1 year 2 months)

• Administrate various network applications and switching/routing equipment • Facilitate training and mentor less-experienced network technicians • Create and distribute root cause analyses (RCAs) for internal and external network events • Protect company assets by proving network integrity through various testing methods • Complete risk analyses through impact tables for network maintenances

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Project Managing Consultant

TeleVox Software

Jan 2017 - Nov 2018 (1 year 11 months)

• Build applications and integrations with EMR and EHR data processing for B2B clients in the healthcare field • Conduct quality assurance tests on application builds through SQL based query platforms • Host and arrange conferences, webinars, and meetings to facilitate product training presentations on new and recurring products to clients and business partners • Optimize business procedures by developing new SaaS SOPs and process maps • Create timelines and ensure that all stages of implementation adhere to them appropriately • Clean and process data files containing sensitive and confidential personal information to TeleVox's Account Manager for their reselling business partners. Improved implementation processes using Scrum methodo

Retail Sales – Shift Lead

T-Mobile

Jan 2014 - Jan 2017 (3 years 1 month)

• Meet aggressive sales quotas by applying technical knowledge and interpersonal skills • Meet with product vendors to develop effective troubleshooting techniques and product features • Stand in as a point of escalation for customer service representatives to deescalate or close customer interactions

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Jessie Pollard

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