Jessica Tatiana Tovar Benalcazar

Jessica Tatiana Tovar Benalcazar

About

Detail

Human Resources Manager
Medellín, Antioquia, Colombia
Contact Jessica regarding: 
work
Full-time jobs
Starting at USD1.7k/month
Flexible work
Starting at USD20/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • H
    Project Manager
    HeySocial
    Jun 2022 - Dec 2022 (7 months)
    Communicate and coordinate activities with the business teams, video editor/ copywriter, and talent sourcing involved in a project
    ●Manage and handle communication from the content creators UGC, and manage resources in an effective and efficient manner
    ●Provide project updates on a consistent basis to various stakeholders about progress on the campaign, adjustments, and progress
  • FulcrumLATAM
    Human Resources Manager
    FulcrumLATAM
    Oct 2021 - Jun 2022 (9 months)
    Provide overall leadership and guidance by overseeing talent acquisition, employee career development, succession planning, retention programs, training, and leadership development
    ●Manages the talent acquisition process, including recruitment, interviewing, and hiring qualified job applicants for various roles; collaborates with departmental managers to understand skills and competencies required for openings.
    ●Creates learning and development programs and initiatives that provide employees with internal development opportunities.
  • FulcrumLATAM
    Recruiter
    FulcrumLATAM
    Jul 2021 - Oct 2021 (4 months)
    Post jobs to appropriate job boards/newspapers/colleges and screen candidates resumes and job applications
    ●Sourcing and attracting candidates by using databases, social media
    ●Conducting interviews and filtering candidates for open positions and selecting final candidates for various position
  • S
    Recruiter
    Solvo Gloval, Medellín, Antioquia
    Nov 2020 - Jul 2021 (9 months)
    Interviewed potential job applicants and select final candidates for each various positions.
    ●Recruited and hired mechanics, service advisors, and sales professionals.
    ●Conducted new employee training classes that detailed the basic policies of the company and the information about the job.
    ●Developed strategies to educate new and existing employees about the company's human resources policies.
  • Teleperformance Spain
    Bilingual Agent
    Teleperformance Spain
    May 2020 - Nov 2020 (7 months)
    Manage large amounts of incoming phone calls
    ●Provide accurate, valid, and complete information by using the right methods/tools
    ●Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
    ●Keep records of customer interactions, process customer accounts, and file documents
    ●Provided client service for accounts in the United States customer in both English and Spanish.
    ●Communicated client benefits for both medical and pharmaceutical claims information.
  • F
    Human Resources Intern
    Frenos Nutibara s.a
    Jan 2019 - May 2020 (1 year 5 months)
    Supported in coordinating the personnel recruitment process including hiring and training.
    ●Tracked well-being both at a psychological and occupational level for all work members.
    ●Carried out investigations of incidents and accidents at work and the health and safety committee.
    ●Address employee queries about benefits
Education verified_user 0% verified
  • Universidad Pontificia Bolivariana
    Bachelor of Science in Psychology
    Universidad Pontificia Bolivariana
    Jan 2014 - Jan 2019 (5 years 1 month)