Jessica Salas

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Unification Specialist

The Providencia Group LLC

May 2024 - Jun 2025 (1 year 2 months)

• Efficiently managed family reunification cases and maintained accurate
records.
• Verified documentation for compliance with federal and organizational
standards.
• Coordinated with agencies, shelters, and legal teams to support case
progress.
• Communicated with families, sponsors, and stakeholders with clarity and
compassion.
• Built trust with vulnerable populations through culturally sensitive support.
• Applied knowledge of immigration laws and reunification procedures.
• Handled sensitive information with confidentiality and integrity.
• Ensured compliance with all applicable policies and regulations.
• Collaborated effectively with government entities and shelter partners.

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Case Manager

Southwest Key Programs Casa Trail House

Mar 2021 - Mar 2024 (3 years 1 month)

• Assessed clients needs through comprehensive evaluations, identifying
immediate and long term support requirements.
• Developed personalized care plans in collaboration with clients, focusing on
achieving their specific recovery and wellness goals.
• Coordinated access to a broad range of services, including medical,
psychological, social, and legal assistance, to support client recovery.
• Acted as liaison between clients, community organization, and government
agencies, ensuring seamless of service and resources.
• Advocated on behalf of clients to secure necessary support and resources,
overcoming barriers to service access.
• Monitored and reviewed client progress, adjusting Care plans

Youth Care Worker

Acuityinternational

Jul 2019 - Mar 2021 (1 year 9 months)

• Provided compassionate support and mentorship to youth facing emotional,
behavioral, and social challenges.
• Developed and implemented individualized care plans focused on personal
growth and well-being.
• Monitored youth progress through regular assessments and adapted
strategies to ensure positive outcomes.
• Facilitated group activities and workshops to build social skills, self-esteem,
and coping mechanisms.
• Collaborated with therapists, educators, and social workers to deliver holistic,
coordinated care.
• Engaged families with progress updates and guidance to support youth
development at home.
• Managed crisis situations with professionalism, ensuring youth safety and

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Substitute Teacher

Socorro independent School district

Jun 2007 - Jun 2010 (3 years 1 month)

• Guided students through completion of daily assignments by providing clear direction, structure, and individualized support.
• Established and reinforced classroom expectations to maintain a safe, orderly, and productive learning environment.
• Utilized calm, trauma‑informed de‑escalation techniques to resolve conflicts and redirect disruptive behavior.
• Adapted quickly to diverse classrooms, student needs, and unexpected challenges while maintaining professionalism and composure.

About

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Jessica Salas

About

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Behavioral traits