J
Jessica Petersen
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Camano, Washington, United States
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Full-time jobs
Résumé
Jobs
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- WInside Sales RepresentativeWestern Pacific Building Materials-Everett,Apr 2024 - Current (2 years 7 months)1. Input orders from outside salesman 2. Research, price and order non stock items 3. Write quotes for customers 4. Help walk-in customers 5. Answer phones
- TStore ManagerTelluride Truffle Artisan Chocolate-Lakewood,Mar 2020 - Aug 2023 (3 years 6 months)• Opened and organized a new store amid the Coronavirus • Ordered all shipping supplies • In charge of all shipping • Opening and closing the register • Replenishing the floor and cooler case • Hiring and training new employees • Currently overseeing two chefs and two retail associates • Inventory of products and communication with the chefs • Invoicing and receiving payments in Quickbooks • Quality customer service • Up-selling • Bank Deposits and Change Orders • Purchasing of packaging supplies • Revised the store manual
Store ManagerAtticueSep 2017 - Oct 2019 (2 years 2 months)• Opened new store in Park Meadows Mall Lone Tree, CO • Renovation and Expansion of the store after one year • Achieve/Exceed store sales goals through implementation of rev- enue building strategies • Coach and develop staff to provide a fun and inviting shopping ex- perience by establishing a culture of excitement for the products, staying connected to the customers needs, anticipating customer changes and meeting customers challenges • Invited to help open new store in Omaha, Nebraska- AAssistant Manager – Operations, Talent and MerchandisingAmerican Eagle Outfitters-Aurora,Nov 2016 - Aug 2017 (10 months)• Act as the leader on duty and consistently models the brand cus- tomer service standards and Customer First selling behaviors. • Communicate clear expectations and hold the store team and myself accountable for achieving all brand, performance and behavior stan- dards • Manage payroll and schedule adjustments effectively to maximize productivity and achieve daily/hourly targets • Support the Store Manager in the execution of the short and long- term store business plans to drive KPI results and maximizes busi- ness opportunities to include CRM, Loyalty and technology.
- AKey Holder/Manager in TrainingAmerican Eagle Outfitters-Aurora,Oct 2013 - Nov 2016 (3 years 2 months)• Customer Service • Merchandiser
- AStock Lead/Merchandise Lead/Key HolderAmerican Eagle Outfitters-Aurora,Oct 2011 - Oct 2013 (2 years 1 month)• Processing Shipment • Pushing product to the floor daily • Opened/Closed store • Manage associates
- ASales AssociateAmerican Eagle Outfitters-Aurora,Sep 2011 - Oct 2011 (2 months)• Customer Service • Merchandiser
- PTemporary HR and Safety Team AssistantPro Build Corporate Offices-Denver,Mar 2011 - Jul 2011 (5 months)• Prepped employee HR files for paperless conversion • Completed spreadsheet of current employees with forklift certifica- tions
- PInside Sales Representative / Office Assistant / ReceptionistPro Build-Albuquerque,Jun 2008 - May 2009 (1 year)• Answered multiple phone lines • Greeted clients and vendors • Completed data entry for daily cash totals • Data entry for inventory per operations manager • Performed filing, scanning, copying and faxing projects • Inventoried and ordered office supplies • Handled miscellaneous clerical and administrative duties • Created Excel spreadsheets • Prepared payroll
- Inside Sales Representative / ReceptionistBmcJun 2007 - Mar 2008 (10 months)• Answered phones and assisted clients with questions • Quoted and ordered products for customers • Provided front desk customer assistance • Served in a back-up sales capacity for two outside salespeople • Created various Excel pricing spreadsheets for customers
Education
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- DDriver's License