Jessica Mignogna Sales assistant specialist

Executive assistant /office coordinator

Stream Companies

Apr 2022 - Current (4 years 1 month)

• Preparing financial statements, reports, memos, invoices letters, and other documents with assistance from legal team. • Answering phones and routing calls to the correct person or taking messages. • Handling basic bookkeeping tasks. • Filing and retrieving corporate records, documents, and reports. • Researching and conducting data to prepare documents for review and presentation by boards of directors, committees, and executives. • Helping prepare for meetings. • Accurately taking notes during meetings. • Greeting visitors and deciding if they should be able to meet with executives. • Using various software, including word processing, spreadsheets, databases, and presentation software. • Reading and analyzing incoming memos, s

Executive assistant

Stream Companies

Jan 2022 - Current (4 years 4 months)

• Review and audit prospective clients' current SEO (Search Engine Optimization), PPC and social advertising. • Provide SEO, PPC, and social advertising recommendations to prospects to improve their digital advertising. • Prepare SEO, PPC, and social audits and recommendations into pitch decks to present to prospective clients. • Participate in sales pitches to assist the sales team in presenting the digital advertising audits. • Compile a keyword and geographic location list to construct PPC Budget Recommendations for prospective clients. • Collaborate with the Sales and OEM (Original Equipment Manufacturers) teams to assist in monthly reporting and other special projects. Sales and Customer Service Responsibilities: • Respond effic

Sales strategist OEM

Stream Companies

May 2021 - Dec 2021 (8 months)

• Phone based opportunity, I am reaching out to new prospects and current clients to generate interest in the Stream Companies services and software. • Connect with potential clients by growing, maintaining, and leveraging your network. • Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. • Worked with Multiple OEM brands such as Ford, Lincoln, Kia, Volkswagen, Honda, Acura, BMW, Infiniti, Mini, Subaru, CDJR, Kia Canada, Alfa Romeo, Fiat, Land Rober, Jaguar, Mitsubishi, Porsche. • Set up meetings between business owners and/or division managers. • Plan approaches and pitches and work with our team to develop proposals that speaks to the client's needs, concerns, and objec

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EXECUTIVE HOUSEKEEPER

PALOMAR HOTEL

Jan 2020 - May 2020 (5 months)

• Managed a diverse team of 30 supervisors, staff, and assistants including growth, development, and training to industry standards. • Oversaw the development and implementation of and meeting industry-leading customer service standards, resulting in measurable guest satisfaction improvement, from 82% to 94%. • Oversaw the development and implementation of training procedures to ensure proper cleaning of hotel and meeting industry-leading customer service standards, resulting in measurable guest satisfaction improvement from 50% to 100%. • Managed a weekly program budget of $2,000 through regular forecasting, staffing plan, and inventory actuals and variances to ensure the department consistently made plan. • Applied an integrated and

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Executive housekeeper

CLUB QUARTERS HOTEL

Apr 2018 - Jan 2020 (1 year 10 months)

• Was responsible for overseeing the growth and development for a department of 25 including staff, supervisors, and assistants. • Was responsible for developing training procedures for staff to ensure proper cleaning and maintaining the cleanliness of the hotel. • Hotel cleanliness improved dramatically based on guest satisfaction scores and comments. • Was responsible for maintaining housekeeping budget by tracking monthly salary and inventory actuals/variances. • Used applicant tracking systems to recruit and hire qualified housekeeping attendants. • Coordinated daily and monthly meetings for the department. • Maintained adequate inventory and equipment supplies. • Trained and developed staff, both existing and new recruits. • A

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Executive manager

ALOFT HOTEL

Jun 2017 - Apr 2018 (11 months)

• Was involved in grand opening of hotel which included creating standard operating procedures and hiring of 30 housekeeping employees. • Was responsible for overseeing the growth and development for a staff of 30 including 2 supervisors. • Coordinated daily and monthly meetings for the department. • Maintained adequate inventory and equipment supplies. • Trained and developed staff, both existing and new recruits. • Maintained adequate inventory and equipment supplies. • Approached guests in an attentive, friendly, courteous, and service-oriented manner.

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Executive manager

LOGAN HOTEL

Dec 2016 - Apr 2018 (1 year 5 months)

• Held meetings with housekeeping staff to discuss their job functions. • Directed housekeeping staff to ensure a high standard of cleanliness in all public areas. • Ensured that rooms and bathrooms are cleaned daily. • Inspected guest rooms and guest areas. • Assisted in managing payroll and key control. • Responsible for maintaining an inventory of guest rooms and housekeeping supplies. • Trained new housekeeping staff.

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F&B SUPERVISOR

LE MERIDIEN HOTEL

Jul 2014 - Dec 2016 (2 years 6 months)

• Ran quarterly staff meetings and created and enforced SOPs for all outlets. • Responsible for the weekly schedule for 10 employees. • Relayed important information to the F&B management team after attending executive • committee meetings as the food and beverage representative to discuss projects, • current revenue and forecasting for the week. • Assisted with weekly Liquor ordering, monthly liquor inventory • Liaison between Sales Team and Food and Beverage Director. • Monitored and enforced all standards, policies, and procedures.

Jessica Mignogna

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