JESSICA ERIBAL

I

People Operations Manager - Strategy and Transformation

IMPROVlearning

Feb 2026 - Current (9 months)

Drives initiatives that align human capital strategy with business growth with a primary focus on building high-performing teams, strengthening organizational capability, and leading HR transformation that enables the organization to scale sustainably.
Partners with leadership to design and implement modern HR frameworks that enhance talent acquisition, employee experience, performance management, and workforce development.
By combining strategic insight with operational excellence, helping the organization build strong cultures, improve engagement, and optimize workforce productivity.

Lead Manager - Human Resources and Admin

DataMatics

Sep 2024 - Apr 2025 (8 months)

• Leads and oversees the human resources and administrative operations of the organization.
• Responsible for strategic HR planning, workforce planning, talent acquisition, employee development, employee relations, performance management, and organizational development.
• Ensures that HR policies, practices, and administrative functions align with the organization’s goals, improve employee experience, and promote a positive organizational culture.
• Directs administrative functions, including office operations, facilities management, and budgeting.
• Collaborates with senior leadership to drive organizational goals, enhance employee engagement, and foster a high-performance culture.
• Balances operational efficiency

O

People and Culture Manager

One.com

Aug 2018 - Jan 2024 (5 years 6 months)

• Leads and manages a team of People and Culture, HR Operations, Compensation and Benefits, and Administrative Services for the Philippines
• Develops local HR strategies, guidelines and programs that connect to the overall global People strategy
• Creates and implements HR standards for continual improvement of the efficiency and effectiveness
• In collaboration with functional leaders, develops and implements an effective recruitment strategy and process that effectively meet our on-going hiring needs
• Champions and builds a talent management program that creates value through proactive approaches that will affect performance outcomes
• Drive a total compensation approach, particularly in developing and implement

P

Regional HR Manager

PERSONAL COLLECTION DIRECT SELLING INC.

Jul 2014 - Apr 2018 (3 years 10 months)

• Guides and manages the overall provision of Human Resources services, policies, and programs for the entire company.
• Oversees the implementation of HR through the HR Team. Monitors compliance to established policies and procedures. Identifies opportunities for improvement and resolves any discrepancies.
• Oversees and manages the work of reporting HR Team and encourages their ongoing development.
• Develops and monitors an annual budget that includes HR services
• Leads the development of divisional goals and establishes measurements that support the accomplishment of the company’s vision and mission.
• Develops and administers programs, procedures, and guidelines to help align employees with the vision & missio

V

General Manager

VASCOR Logistics

Apr 2010 - May 2011 (1 year 2 months)

• Assisted the President in formulating long range and strategic plans for the company
• Upon consultation with the Division / Department Managers, set realistic and challenging objectives and standards of performance and formulated action plans for achieving the stated objectives;
• Was overseeing the day-to-day operations are in order and that target revenues and operating income are achieved; also to implement and take corrective actions when necessary to ensure attainment of these target;
• Evaluated the capital expenditure requirement of the company and recommended approval of the same to the Managers’ Committee.
• In close coordination with the Station Manager and Finance & Admin Manager:
• To ensure timely co

V

Human Resources Manager

VASCOR Logistics

Dec 2008 - Apr 2010 (1 year 5 months)

• Managed the general operations of the Human Resources Department and the administration and execution of the human resources policies, procedures, strategies and programs company-wide and its subsidiary companies
• Analyzed HR programs, procedures and policies and proposes and implements improvements and amendments.
• Managed the overall hiring process of the whole organization and its subsidiary companies
• Directed employee inductions and exit interviews.
• Spearheaded and managed the Training and Development of employees.
• Was overseeing and monitored Compensation and Benefits of the whole organization and recommends salary adjustments as needed.
• Closely managed the system and oversees the safekeeping o

K

HR Manager

Kainoshealth Management Corporation

Aug 2007 - Nov 2008 (1 year 4 months)

• Managed the overall operations of the Human Resources Department and the administration of the human resources policies, procedures and programs.
• Was overseeing the following functional areas: departmental development, Human Resource Information Systems (HRIS)/ 201 Filing, hiring and placement, compensation and benefits, employee relations, training and development, and performance management.
• Worked closely with other departments, increasingly in a consultancy role, assisting line/operations managers to understand and implement policies and procedures. Analyzed training needs in conjunction with departmental managers.
• Developed and implemented policies that will select, develop and retain the right staff needed to me

S

Guidance Counselor

Sacred Heart School - Ateneo de Cebu

Apr 2004 - Mar 2007 (3 years)

• Counseled students.
• Conducted Values Education classes.
• Kept personal record files of students (i.e. test results, family background and counseling data).
• Prepared quarterly academic performance profile of students and analyzed these.
• Researched on relevant issues concerning students’ needs and attitudes.
• Followed-up, monitored and conducted parent conferences with students with behavioral and academic problems; conducted meetings with their teachers as well, in order to give added attention to these students.
• Recommended changes for improvement to the Guidance Program.

G

HR Officer

Golden Roast Chicken Inc.

Apr 2003 - Apr 2004 (1 year 1 month)

• Facilitated hiring and placement process: preliminary interviews/hiring of incoming employees, handled orientation for incoming trainees, conducted training for incoming & existing supervisors, management trainees & service crew, involving company profile, rules & regulations, customer service, marketing strategies and actual hands – on training in the outlets.
• Monitored customer service & analyzed surveys.
• Analyzed performance management process documents for supervisors, service crew & managers.
• Facilitated government-related compensation matters like SSS reports, PAG-IBIG, PHILHEALTH & BIR reports.
• Responsible for company communications: issued certificates, memos & company letters/ correspondence.
• To

I

Customer Care Assistant

Isla Communications Corporations Inc.

Jun 1998 - Mar 2001 (2 years 10 months)

• Handled customer complaints and facilitated possible resolutions for such complaints.
• Handled more than 100 quality calls per day with the proper telephone etiquette and spiels.
• Prepared weekly reports summary for Visayas and Mindanao subscriber complaints.
• Trained new customer care assistants

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JESSICA ERIBAL