Jesse Aaron Cuartero

Jesse Aaron Cuartero

About

Detail

Data Administrator | Aspiring Data Analyst | Data Management • Reporting • Customer Service Excellence
Central Luzon, Philippines
Contact Jesse regarding: 
work
Full-time jobs
Starting at USD900/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • MAËLYS
    Customer Support Representative
    MAËLYS
    Apr 2025 - Current (1 year 7 months)
    - Provide timely and accurate resolutions to customer inquiries via email by strictly adhering to established Standard Operating Procedures (SOPs) and brand guidelines.

    - Perform order monitoring and data handling using Google Sheets to accurately track shipments and proactively prevent delivery delays.

    - Manage customer return requests from end-to-end by generating and issuing the appropriate return shipping labels.

    - Resolve a variety of customer issues efficiently, including order tracking, returns, exchanges, and refunds, ensuring a seamless shopping experience
  • T
    Database Administrator
    Telecommunications Service Cooperative
    Sep 2023 - Current (3 years 2 months)
    - Engineered a comprehensive company database from scratch by leveraging Google Workspace integrations, including Google Sheets, AppSheet, and Apps Script.

    - Designed a relational database architecture to seamlessly track and optimize critical business information, including Membership Details, Payment Records, Reporting Data, and Overdue Accounts.

    - Developed an automated receipt generation system using Google AppSheet and Apps Script, integrated directly with portable Bluetooth terminals for streamlined field transactions.

    - Managed Facebook marketing automation using ManyChat, integrating the platform with Google Sheets to effectively capture, store, and evaluate user interaction data.

    - Monito
  • Wipro
    Psuedo Trainer
    Wipro
    Nov 2023 - Dec 2023 (2 months)
    As a pseudo-trainer within our Webspam workflow, the role involves offering guidance to new employees, assisting them in understanding the intricacies of our workflow. Also responsible for monitoring data and addressing any errors related to the workflow processes.
  • Wipro
    Content Moderator
    Wipro
    Sep 2022 - Jul 2024 (1 year 11 months)
    Google Content Moderator for a pioneer account (Webspam) – identifying and filtering organic websites and suspicious URLs that violate Google’s Quality Guidelines.
Education verified_user 0% verified
  • ACLC College
    Associate's degree, Information Technology
    ACLC College
    Jun 2012 - Mar 2020 (7 years 10 months)