Jessa Tayco

Jessa Tayco

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Ecommerce Virtual Assistant/Customer Care Specialist
Philippines

Contact Jessa regarding: 
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Flexible work

Timeline


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school
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Résumé


Jobs verified_user 0% verified
  • Atidiv
    Virtual Assistant (E-commerce)
    Atidiv
    Jan 2022 - Current (4 years 7 months)
    Handles customer concerns via phone, email, and chat (Gorgias, Zendesk). Handled account issues and social media. Manages inventory and processes refunds, replacements, and returns (Shopify,Amazon). Data tracking.
  • T
    Virtual Assistant (E-commerce)
    TM LLC
    Jan 2021 - Jan 2022 (1 year 1 month)
    Sourced and listed best-selling items. Processed customer orders and answered product inquiries. Handled account issues and contacted Facebook support. Trained new VAs and tracked sales and commissions.
  • ePerformax
    Customer Service Representative (Financial)
    ePerformax
    Jan 2020 - Jan 2021 (1 year 1 month)
    Resolved customer concerns through phone, email, and chat.
  • W
    Customer Service Representative (Travel)
    WNS Global Enterprise
    Jan 2016 - Jan 2019 (3 years 1 month)
    Assisted customers with travel bookings, planned accommodations, and resolved trip issues through inbound and outbound calls.
Education verified_user 0% verified
  • A
    Bachelor of Elementary Education
    Aklan State University
    Jan 2010 - Jan 2014 (4 years 1 month)
    Licensed Professional Teacher