As the Head of Marketing and Communications at Workpay, I leverage my extensive experience and skills in marketing strategy, communications, and customer insights to drive growth and engagement. With a background in economics and professional marketing certifications from CIM and edX, I have a solid foundation in understanding market dynamics and developing effective marketing campaigns.
I have successfully managed multi-channel campaigns across the prospect and customer lifecycle, ensuring alignment of communications and messaging across all channels. I also conceptualize and execute creative briefs, guiding the creative direction for all advertising and public-facing communications, including print, digital, and video assets. Additionally, I gather customer and market insights to inform outreach strategies, increase customer conversions, and optimize marketing performance. My goal is to create impactful and engaging marketing solutions that meet the needs and expectations of our target audience.