• Patient Scheduling Representative
TeamHealth
Dec 2023 - Apr 2024 (5 months)
• Inbound representative scheduling physician appointments. Answer incoming calls from consumers including the general public, prospective enrollees, and people assisting enrollees or acting on their behalf in accordance with all performance standards, policies and procedures, and protocols including but not limited to confidentiality and privacy policies. nations • Answered incoming calls in a fast-paced call center environment Stayed up to date on HIPPA guidelines and ensured I followed all requirements ◦ Took over-the-counter customer orders 1