J
Jerald Rafael Cariaga
About
Detail
Muntinlupa, Metro Manila, Philippines
Contact Jerald regarding:
work
Full-time jobs
Starting at
USD6/hour
Résumé
Jobs
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Senior Compliance & Credentialing Administrative Specialist / Recruiter / Lead CoordinatorConquest HealthcareMar 2025 - Nov 2025 (9 months)• Managed provider enrollment and market updates.
• Managed end-to-end credentialing processes, including license verification, background checks, education validation, and professional reference reviews.
• Ensured ongoing compliance with state and federal healthcare regulations and internal policies.
• Maintained accurate and up-to-date employment records related to hiring, promotions, transfers, and terminations.
• Led new-hire onboarding processes, ensuring all required documentation was completed accurately and on time.
• Supported recruitment efforts through job postings, resume screening, interview coordination, and reference checks.
• Provided administrative and client support through email, chat, text,- CSenior Compliance & Credentialing Administrative SpecialistCynet PhilippinesSep 2021 - Sep 2024 (3 years 1 month)• Led credentialing and compliance operations for healthcare providers across multiple facilities.
• Conducted audits to ensure adherence to internal policies and external regulatory requirements.
• Processed personnel action forms with proper approvals and documentation.
• Coordinated closely with licensing boards and regulatory agencies to maintain active credentials.
• Assisted leadership with compliance reporting and process improvements. - HR Specialist / Credentialing Admin SpecialistPSG Global SolutionsNov 2018 - Sep 2021 (2 years 11 months)• Managed HR compliance functions including employee records, onboarding, and offboarding.
• Oversaw hiring lifecycle from job posting to onboarding.
• Performed provider credentialing and maintained accurate compliance documentation.
• Supported internal and external stakeholders with administrative and compliance inquiries. - Customer Service & Fraud SpecialistTELUS International PhilippinesSep 2017 - Sep 2018 (1 year 1 month)• Investigated and resolved suspected fraudulent activities on customer accounts.
• Provided customer support for billing, products, and account maintenance.
• Ensured account security and compliance with fraud prevention protocols. - TReceptionist / Concierge / Bellman / Airport RepresentativeThe Century Hotel – Doha, QatarJan 2015 - Jun 2017 (2 years 6 months)• Delivered high-quality guest services including check-in/check-out, concierge support, and airport coordination.
• Maintained front-desk security procedures and guest documentation.
• Coordinated transportation and responded to guest inquiries and special requests. - TConciergeThe Bellevue ManilaMar 2013 - Mar 2014 (1 year 1 month)• Assisted guests with transportation, luggage, and local recommendations.
• Supported front office operations and administrative duties as needed. - Customer Service RepresentativeTeleperformance PhilippinesOct 2010 - Oct 2011 (1 year 1 month)• Provided customer support for billing, services, and account maintenance.
• Resolved customer concerns while meeting service level standards.
• Conducted detailed data analysis of customer billing history and financial patterns to develop personalized service plans, helping clients optimize their monthly budgets based on their individual payment capabilities.
Education
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- PBachelor of Science in Aircraft Maintenance TechnologyPhilippine Air Transportation Training Services (PATTS)Jan 2005 - Jan 2009 (4 years 1 month)