Jenson Deluque Deluque

Jenson Deluque Deluque

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Director Gestion Humana
Bogotá, Bogota, Colombia

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work
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  • Zensar
    HR Manager Col and Mex Geo
    Zensar
    Apr 2024 - Current (2 years 7 months)
    Serve as the HR Lead for Colombia and Mexico, overseeing HR functions across both
    geographies.
    ● Act as a Subject Matter Expert (SME) on the local labor market and regulatory
    environment, advising on Employment & Industrial Relations (IR), Occupational Health
    & Safety (OHS), and Immigration Compliance.
    ● Provide proactive guidance, coaching, and strategic direction on all people-related
    matters, collaborating closely with HR Specialist teams to ensure seamless HR service
    delivery.
    ● Design and implement HR strategies and initiatives that align with the company’s
    overarching business objectives.
    ● Partner with senior leadership to identify and address HR needs, aligning with trends
  • C
    Human Resources Business partner
    CONCENTRIX. Software and
    Apr 2021 - Current (5 years 7 months)
    Manage, evaluate, analyze, and implement all Human Resources activities which include, but are not limited to: employee engagement and relations,learning and development, compensation and benefits, talent and performance management in order to drive execution of short and long term strategy.
    •Serve as a trusted HRBP to management, through cross-departmental partnerships acrros LatAm.
    •Align HR initiatives and functions with business objectives and business needs.
    •Participate in global initiatives in order to have the best practices regarding people.
  • F
    Senior Human Resources Business partner
    FUNDACIÓN AGAPE PROGRAMA GLOBAL.
    Jan 2020 - Apr 2021 (1 year 4 months)
    Define and lead the implementation of the different human resources strategies in all its divisions (recruitment, benefits, compensation, training, hiring, occupational health and labor relations,) having as references the policies and objectives of the company.
    •Lead processes of organizational change and innovation in order to have the best possible work environment.
    •Serve as a coach between employees and the leadership team, advising on issues related to human resources and operational purposes.
  • Latam
    Senior Human Resources Consultant
    Latam
    Jan 2019 - Dec 2019 (1 year)
    HR Lead for colombia Market . Act as HRBP for the different business units assigned in Latin America.
    •Responsible for managing all local Human Resources processes (Colombia).
    •Manage compensation, benefits, labor relations and occupational health process with the purpose that they are aligned with global corporate goals, objectives and local legislation.
    •Supervise the cycle of worker in the company (Hiring, development and retirement of the company).
    •Promote learning, development and career path for employees taking into account their needs and / or experience.
    •Build and maintain a strong partnership with local suppliers and business partners.
  • Sutherland Global Services
    Senior Human Resources Professional
    Sutherland Global Services
    Jan 2016 - Jan 2019 (3 years 1 month)
    Software and BPO Senior Human Resources Professional January 2016-January 2019. Bogotá, Colombia
    •Workhand in hand with Site Directors, Account Managers and leadership tema in Colombia in order to manage processes of continuous improvement of human talent, taking as reference the different requirements, kpi, objectives and scope of each client.
    •Plan, manage and supervise action and intervention plans, related to work environment, stress factors, disabilities, absenteeism and staff turnover.
    •Lead benefits program for Colombia.
    •consultantin everything related to labor relations for colombia.
  • C
    Operations and Human Resources Manager
    CERREJON COLA MINE CONTRACTOR
    Jun 2010 - Jun 2015 (5 years 1 month)
    Responsible for the operational and commercial fulfillment of the contract with cerrejón.
    •Manage human resources manners; recruitment, hiring, development, carrer path, and recrutment.
    •Train, recruit and develop supervisors so they can constantly grow as leaders of their respective teams.
    •Promote and maintain the best labor practices in the organization based on the collective agreement of the company.
    •Ensure compliance with the company's Occupational Health and Safety System. Promote the collective agreement between the company and the workers.
  • T
    Bilingual sales and customer service agent
    TRASNCOM COLOMB S.A.
    Aug 2009 - Jun 2010 (11 months)
    Provide the best consulting and sales service to clients in USA, Mexico and Canada.
    •Support recruitment and training as part of special proyects.
  • A
    Professional Credit and Collections Finance
    AGRICULTURAL BANK OF COLOMBIA.
    Apr 2007 - Jul 2009 (2 years 4 months)
    Monitoring the recovery of portfolio in administrative and pre-legal collection.
    •Responsible for the mortgage and de-pledge process in the regional coast.
    •Supervision of investment controls.