Jennifer Roberts

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District Manager (Project & Program Oversight)

Securitas

Feb 2022 - Sep 2025 (3 years 8 months)

Lead multiple concurrent projects, including scope definition, scheduling, budgeting, and deliverables management. Oversee $10M+ P&L, ensuring accurate forecasting, budget adherence, and cost optimization. Engage stakeholders and executive clients to align project outcomes with business goals. Implement risk management strategies, including mitigation plans and change management processes. Deliver executive reporting on KPIs, project status, and financial performance.
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Account Manager (Project Delivery & Client Engagement)

Securitas Security Services USA Inc.

Apr 2017 - Feb 2022 (4 years 11 months)

Directed full-lifecycle project management for a high security 64-acre facility with 30+ staff. Created and executed a Continuity of Operations Plan (COOP), ensuring resiliency and compliance with federal requirements. Managed schedules, resources, and scope to ensure contract deliverables were achieved. Partnered with client executives to provide reporting, progress updates, and tailored solutions. Introduced process innovations that delivered a 12% cost reduction and improved client satisfaction.
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Supervisor / Interim Terminal Manager (Program & Risk Management)

Akal Security (TSA Contract)

Jan 2009 - Jan 2017 (8 years 1 month)

Supervised and coordinated daily schedules, task assignments, and workload distribution for 30+ personnel. Served as Interim Terminal Manager, overseeing terminal wide operations, budgets, and project deliverables for a 90-day assignment. Conducted gap analyses and After-Action Reviews to identify risks, improve processes, and ensure project compliance. Maintained stakeholder communication with TSA leadership, law enforcement, and municipal executives.

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