J

Jennifer Maxwell

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Kansas City, Missouri, United States

Contact Jennifer regarding:Β 
work
Full-time jobs
Starting at USD70k/year

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RΓ©sumΓ©


Jobs verified_user 0% verified
  • A
    Operations Manager
    A Turning Point Ministry
    May 2020 - Oct 2025 (5 years 6 months)
    Served as operational backbone for a growing nonprofit campus serving 25,000 to 75,000 individuals annually, managing end-to-end operations across five buildings, programs, finances, facilities, and volunteer coordination. Functioned as second-in-command and acting Executive Director during leadership absences (2020–2023), providing strategic operational support and ensuring organizational continuity during periods of growth and transition. Managed $100K operations budget with full authority and monitored $500K total organizational budget for reporting and transparency.Operations & Systems Management: Designed and maintained operational systems and workflows to support program delivery, administrative functions, and organizational growth, i
  • Jewish Family Services
    Navigator
    Jewish Family Services
    Oct 2019 - May 2020 (8 months)
    Coordinated social service access and program support for clients across multiple service areas, managing high call volume (hundreds monthly) and connecting individuals to housing, food assistance, mental health services, legal aid, and community resources.Created comprehensive resource guide to support client navigation across services and community programs. Maintained accurate case documentation and coordinated referrals, appointments, and follow-ups across internal teams and external provider networks. Managed two maintenance volunteers and scheduled home visits for "Help at Home" elder accessibility and repair program. Coordinated transportation services for qualifying seniors through Lyft partnership platform, scheduling and tracking
  • K
    Intake Protection Specialist
    Kansas Department of Children & Families
    Nov 2018 - Oct 2019 (1 year)
    Processed high-volume intake reports (up to 40 daily) for child and adult protective services using state system, ensuring strict compliance, documentation accuracy, and confidentiality under time-sensitive conditions. Collaborated with supervisors and cross-functional teams to support investigation and case response workflows.
  • Crisis Text Line
    Volunteer Crisis Counselor
    Crisis Text Line
    Jan 2014 - Jan 2016 (2 years 1 month)
    Provided crisis support during 4-hour shifts twice weekly, managing up to 3 simultaneous text conversations with individuals in crisis. Conversations averaged 5 minutes each, with some lasting up to 30 minutes. Completed extensive training on trauma-informed communication, de-escalation, and ethical support practices.
Education verified_user 0% verified
  • U
    Bachelor of Science in Health Sciences
    University of Missouri – Kansas City
    Aug 2016 - Jun 2018 (1 year 11 months)