Jennifer Gernat

Revenue Operation Analyst

Zendesk

Mar 2024 - Current (1 year 7 months)

As a Revenue Operation Analyst, I was responsible for analyzing revenue streams and optimizing operational processes to enhance financial performance. I collaborated closely with the collection team to generate monthly reports, ensuring that every invoice, expense, and credit applied had a clear motive or justification. Additionally, while bookkeeping and QuickBooks may not have been core responsibilities, my involvement in financial reporting required a meticulous approach to record-keeping and financial accuracy, which contributed to the overall efficiency of our revenue operations.

Pricing Specialist

Park Place Technologies

Apr 2022 - Feb 2024 (1 year 11 months)

As a Pricing Specialist, I was responsible for analyzing market trends and competitor pricing to develop competitive pricing strategies that maximized profitability. I collaborated closely with sales and marketing teams to ensure alignment on pricing initiatives and promotional offers. Additionally, I utilized CRM tools to upload client deals and gather information based on company profiles, which enabled me to create tailored pricing solutions that better met client needs and enhanced overall deal effectiveness.

Sales Development Associate

Park Place Technologies

Sep 2021 - Current (4 years 1 month)

As a Sales Development Associate, I was responsible for identifying and qualifying potential sales leads, engaging with prospects to understand their needs, and effectively communicating the value of our products. I collaborated closely with the sales team to develop strategies that would enhance our outreach efforts and improve conversion rates. Additionally, I utilized data integration techniques to investigate and analyze customer profiles and company information, assessing their potential as viable sales opportunities. I managed the organization of this data within Microsoft 365, and for end-of-month reporting, I employed Power BI to analyze and present our results and revenue for each quarter, ensuring that our sales department had cle

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Market Research Analyst

The Reiter Group LLC

Oct 2020 - Jun 2021 (9 months)

Sales Service Representative

Zurich Insurance Company Ltd

Apr 2018 - Nov 2018 (8 months)

- Estaba encargada de localizar a nuestros clientes ofreciéndoles los paquetes de plan de la aseguradora en el departamento de ventas. - Al mismo tiempo tenía que actualizar en la base de datos las informaciones de nuestros clientes para un mejor servicio.

Jennifer Gernat

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